Healthcare Workforce

4 days ago

Melbourne, Australia Serco Full time

Predominately WFH working model, Melbourne preferred but open across Australia.
- This role is a 6 month fixed term contract, working in a great team to work with & learn from.
- Play a crucial role in healthcare credentialing and recruitment for health staff for Australia's Defence force

**Healthcare Workforce & Credentialing Specialist**

**Serco is a place where you can grow**

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit every stage of your life and career, including:

- Competitive salary package
- Hybrid working arrangements for a better work-life balance
- Opportunities for ongoing learning and professional development
- Supportive and collaborative team environment
- Long-term, stable government-backed contracts

**Make an impact at Serco**

As a Healthcare Workforce & Credentialing Specialist, you’ll play a vital role in ensuring that the ADF Health Services contract maintains high standards of clinical credentialing and compliance. This is an opportunity to work with a passionate and professional team committed to quality care.

Your responsibilities will include:

- Managing clinical credentialing for new applicants using the Serco compliance tool (MyCred)
- Conducting interviews and reference checks for clinical roles
- Supporting credentialing processes for secondary roles and re-credentialing activities
- Collaborating with the recruitment team to assess applicant suitability and process compliance waivers
- Providing clinical guidance on maintaining success profiles and credentialing tools
- Assisting with audits, reports, and other recruitment or training activities as needed

**Serco is a place for you**

Your ideal skills & experience:

- Tertiary qualifications in nursing, allied health, or a related field, with AHPRA registration
- Minimum 4 years of clinical experience in a healthcare setting within the past 6 years
- Experience in clinical recruitment, including interviews and credentialing
- Proficiency in MS Office tools such as Teams, Outlook, Word, and Excel
- A commitment to working both independently and collaboratively to deliver safe, high-quality outcomes

Desirable but not essential:

- Experience in developing clinical governance documents or delivering clinical education
- Experience with quality activities or organisational change initiatives

**Are you ready to do important work that really matters?**

At Serco, we bring together the right people, technology, and partners to create impactful solutions for the world’s most urgent challenges.

As a Circle Back Initiative Employer, we’re committed to responding to every applicant.

**Impact a better future at Serco.**

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