Customer Service

1 week ago

Brisbane, Australia Hudson Australia Full time

flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.

**About the role**:

- Open position across Brisbane
- Full-time hours
- Jobs are in urban locations and close to public transport: Elizabeth St location
- Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration

**As** Customer Service Officer**, your responsibilities will include**:

- Display intermediate computer literacy skills and the ability to follow a process/script
- Build strong relationships with new and existing customer
- Process and track orders, and assist clients with transactions and inquiries
- Work effectively as part of a team environment to achieve own and team objectives
- Manage time and organise own workload against performance expectations
- Ensure all administrative compliance requirements, data entry and an efficient client engagement journey are met.

**Requirements**:

- 1 year of call centre or inbound or outbound call experience is needed to apply.
- Ability to work under pressure in a highly agile and fast pace operational environment.
- Solves problems while following a clear set of guidelines and rules.
- Demonstrates resilience and calm when dealing with complaints or challenging situations.
- Professional demeanour with a high level of integrity.
- Experience working in a call centre environment is desirable but not necessary.

We are looking for a customer service superstar with excellent communication skills and a proven ability to communicate effectively and sensitively with a diverse range of people.

As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon). By joining our talent pool, you'll be considered for multiple job opportunities.

Our 4-step process:

- Submit Application
- Complete Work Preference Survey
- Onboarding Training

**flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.

flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.

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