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About NCR
NCR Corporation (NYSE: NCR) is a leading software
- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Job Purpose/Summary:
As a Reconciliation Officer, you will be an integral part of the Cash Services team. The Reconciliation Officer will maintain strong relationships both internally and externally to ensure job requirements are met. The job requires the Reconciliation Officer to be responsible for performing daily ATM cash load reconciliations and investigating, resolving discrepancies, monitoring, reporting on and effectively communicating the performance of CIT vendors to ensure delivery in line with contractual obligations and performance metrics. You will work under general supervision, managed by the Cash Planning and Reconciliation Manager.
Summary of Duties and Responsibilities:
- Performing daily ATM cash load reconciliations- Investigating and resolving ATM reconciliation discrepancies- Daily Bailment account monitoring, reconciliation and limit calculation- Cash order cross-checking, reconciliation and payment processing- Resolving various queries from CIT providers & Internal Departments- Maintaining Cash Order and Rebank information in internal database- Maintaining of SLA breach registers, assisting with monthly SLA claims- Following up missed cash services- Coordination of ATM installations and removals- Organising Security Site Surveys with CIT Providers- Confirming and Booking of ATM de-cashes and first cashing- Updating and maintaining records in database- Monitoring and following up of Non-Transacting CIT Terminals- Accurate and timely reporting to external parties as per agreed formats- Assisting with monthly Bailment reconciliation and KPI reporting- Any other tasks as assigned by Management to ensure the effective operation of the department
Success criteria and performance measures:
- People: Makes Cardtronics a Great Place to Work and Grow- Customer: Makes Customers Raving Fans- Results: Owns the results and makes it happen- Teamwork: Ensures we win as one team- Secure: Builds trust and protects our customers- Innovation: Builds for the future- Cash Services Coordinator Specific:
- Accuracy in reconciling figures-
- High attention to detail-
- Strong analytical approach to problem solving-
- Establishment and maintenance of a strong working relationship with all staff, CIT providers and Financial Institutions-
- Ability to prioritise work for efficiency and control-
- Demonstrated ongoing improvements in systems and qualityMinimum Knowledge, Skills, and Abilities Required:
**Qualifications**:
- Bachelor/Diploma in Commerce/Finance preferred but not essential
Experience- Intermediate MS Excel skills- Microsoft AX Dynamics experience- Online Banking Facilities- DCPro- Financial / Reconciliation or similar background is desired
**Skills**:
- Ability to work autonomously and as part of a team- Good verbal and written communication skills- Requires no or little guidance and supervision from management- Can negotiate compromise and make decisions within the scope of Implementations- Uses high degree of initiative and independent judgment- Relationship building and stakeholder engagement- Strong written and verbal communication skills- Time management skills to meet critical deadlines- Analytical and problem solving skills- Intermediate Excel skills- Trained in meeting challenging deadlines- Excellent communication/presentation skills- Strong analytical skills and ability to think and plan strategically- Analytical approach to problem solving- Attention to detail and disciplined approach
Abilities- Optimistic and able to identify opportunities even within difficult situations- Ability to build excellent relationships and manage relationships- Drives to make things happen, is action orientated with the ability to get projects and activities “off the ground” quickly and easily- Focused on building teams so that great value is delivered to our customers, consumers, stakeholders and Cardtronics- Challenges status quo thinking, demands and drives continuous improvement
Personal attributes:
- Leader & champion of change- Focus on results- Innovator- High standards of accuracy and precision with highly developed organisation skills- Has humility, follows through on personal commitments, assumes responsibility for own mistakes and learns from- Adaptability in execution- Enjoys innovating and ‘thinking outside the box’- Reliable- At ease with Technology- Gets things done
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, co
