Property Services Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
We are seeking a highly skilled and motivated Property Services Manager to join our team. As the Property Services Manager, you will be responsible for the day-to-day operations of all shared services in the Melbourne Quarter Precinct. You will play a crucial role in ensuring compliance with relevant statutory authorities, maintenance of the property structure, and adherence to established policies and procedures. Your expertise in managing property services and your ability to prioritise work within tight operational and financial deadlines will be key to your success in this role.

**An overview of the role**:
Ensure compliance with all relevant statutory authorities and good engineering practices in relation to property maintenance.
Obtain certification from contractors and consultants for all essential services and prepare necessary documentation as stipulated by the local authority.
Ensure compliance with Environmental and Occupational Health and Safety requirements, including contractor induction and preparation of risk management plans.
Co-ordinate effective and efficient management of all property services and repair works.
Manage specialist contractors and ensure compliance with contract terms and conditions.
Develop and maintain property due diligence program, including reporting required works.
Implement and maintain computerised maintenance and work order systems.
Procure materials and building requirements to minimise disruptions to tenants.
Identify and implement energy, water, and waste conservation initiatives.
Manage the tenant refurbishment process, including necessary approvals and certificates, commissioning, and handover.
Embrace and promote property and corporate WHS programs.

**Sound like you? This is what we’re looking for**:
Ability to prioritise work within tight deadlines.
Strong customer service ethic and empathetic approach towards tenant needs.
Excellent communication skills at all levels.
Proficiency in MS Word, Excel, and Outlook.
Tertiary qualifications are desirable, but a Trade Certificate will be favourably considered.
Minimum 5 years' experience as an Operations Manager in A Grade or Premium Assets.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by o