Customer Service

2 weeks ago

Newcomb, Australia Lucky Strike Gold Full time

**Hours**:
Approx. 6 hours per week (with potential for more based on business needs)

**About the Role**:
We are looking for a customer-focused individual with strong sales experience and excellent computer skills to join our team as a Casual Sales Assistant. If you thrive in a fast-paced environment, excel at problem-solving on your feet, and have an interest in prospecting and metal detecting, this role is perfect for you.

**Key Responsibilities**:

- Provide outstanding customer service and build strong relationships with customers.
- Assist customers with product inquiries, purchases, and recommendations.
- Maintain knowledge of metal detecting, prospecting equipment, and computer-related sales.
- Use your computer skills to process sales transactions and assist with customer technical needs.
- Keep the store clean, organised, and well-stocked.
- Pack orders and prepare them for shipment to customers.
- Process inward stock, ensuring inventory is accurate and properly stored.
- Count stock regularly to maintain accurate inventory records.
- Communicate with the team about website updates, including new products or stock changes.
- Support additional tasks as needed to meet business requirements.

**Requirements**:

- Proven sales experience
- Excellent computer skills, including proficiency in Point Of Sale Systems and Microsoft Office Suite (Word, Excel, Outlook).
- Strong general computer knowledge and the ability to assist customers with technical questions
- Strong attention to detail to ensure accuracy in orders, stock management, and inventory.
- Genuine interest in prospecting/metal detecting.
- Availability to work Saturdays and flexibility to work additional hours as required.
- Exceptional communication and interpersonal skills, including the confidence to speak with customers over the phone.

**What We Offer**:

- A welcoming and supportive work environment.
- Staff discount on products to support your interest in prospecting and metal detecting.
- Opportunities to expand your knowledge in prospecting, metal detecting, and computer sales.

**How to Apply**:
If this sounds like the perfect role for you, please send your resume and a brief cover letter outlining your sales experience, computer skills, and if you have an interest or experience in prospecting/metal detecting

We’re excited to hear from you

**Job Type**: Casual

Pay: $32.06 per hour

Expected hours: 3 - 9 per week

**Benefits**:

- Employee discount

Work Location: In person

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