Smashville Newcomb

**Assistant Manager - Smashville Newcomb**

**Salary**: ~$70k + super
**Roster**: Tuesday to Saturday (no super late nights + NO SUNDAYS)
**Location**: Newcomb, Geelong
**Start Date**: Tuesday 10th September (ideally)

Smashville started as a tiny hole-in-the-wall serving up Nashville hot chicken and burgers. From that little shop, we've grown legs, and now you'll find us at **GMHBA Stadium, Melbourne outlets, a food truck** hitting festivals, and private catering gigs feeding huge crowds. And we're just getting started.

We're looking for an **Assistant Manager** at Smashville Newcomb who's not just about running shifts, but helping shape the way our stores operate as we scale up.

**What you'll do**
- **Lead from the front** on customer service - set the tone, handle issues, keep energy high
- **Support staff welfare** and team culture, keeping standards consistent across all shifts
- **Help recruit, onboard, and train** new team members as we grow
- **Spot operational gaps** and improve them - from rostering efficiency to service flow
- **Capture content** during shifts to showcase the authentic Smashville vibe on social media
- Jump on the **grill, fryer, or burger line** when needed — you’ll know the menu inside out.
- **Work closely** with owners and Kitchen Manager (who handles back-of-house ordering and systems)
- **Manage shift operations** including cash handling, opening/closing procedures, and compliance

**Who you are**
- **Hospitality/QSR experience** (assistant manager, supervisor, or shift leader ready for the next step)
- **Hands-on leader** who thrives in fast-paced environments and leads by example
- **Excellent attention to detail** - you notice the little things that make a big difference
- **Committed to cleanliness** - you want to work in a spotless environment and maintain high standards
- **Confident communicator** - able to support, coach, and hold staff accountable with respect
- **Organised and proactive** - you love seeing improvements and taking initiative
- **Comfortable with technology** - not afraid to grab quick photos/videos for socials or use POS systems
- **Passionate about our food** - understand what makes Nashville Hot chicken and smash burgers special
- **Available Tuesday to Saturday** - we're closed Sundays and Mondays

**Why join Smashville?**
- Be part of a brand that's grown from **local favourite to stadiums and festivals**:

- **Real input** — help shape training programs and operational systems as we expand
- **Work-life balance** —-Tuesday to Saturday roster means you get Sunday AND Monday off
- **Fun, people-first culture** with genuine career growth opportunities
- **Competitive package** - salary + super + performance incentives
- **Learning opportunities** - we'll support you to upskill and complete Food Safety Supervisor training
- **Staff perks** - meal discounts and team events

**Ready to join the Smashville family?**

We want to hear your story and what excites you about growing with us.

**Questions?** Feel free to reach out - we're happy to chat about the role.
- Smashville is an equal opportunity employer committed to creating an inclusive workplace for all team members._

Pay: $70,000.00 - $75,000.00 per year

**Experience**:

- Restaurant industry: 3 years (required)

Work Location: In person