Newcomb - Store Manager

2 weeks ago

Newcomb, Victoria, Australia Smashville Full time $70,000 - $75,000 per year

Assistant Manager – Smashville Newcomb

Salary: ~$70k + super

Roster: Tuesday to Saturday (no super late nights + NO SUNDAYS)

Location: Newcomb, Geelong

Start Date: Tuesday 10th September (ideally)

Smashville started as a tiny hole-in-the-wall serving up Nashville hot chicken and burgers. From that little shop, we've grown legs, and now you'll find us at GMHBA Stadium, Melbourne outlets, a food truck hitting festivals, and private catering gigs feeding huge crowds. And we're just getting started.

We're looking for an Assistant Manager at Smashville Newcomb who's not just about running shifts, but helping shape the way our stores operate as we scale up.

What you'll do

  • Lead from the front on customer service - set the tone, handle issues, keep energy high
  • Support staff welfare and team culture, keeping standards consistent across all shifts
  • Help recruit, onboard, and train new team members as we grow
  • Spot operational gaps and improve them - from rostering efficiency to service flow
  • Capture content during shifts to showcase the authentic Smashville vibe on social media
  • Jump on the grill, fryer, or burger line when needed — you'll know the menu inside out.
  • Work closely with owners and Kitchen Manager (who handles back-of-house ordering and systems)
  • Manage shift operations including cash handling, opening/closing procedures, and compliance

Who you are

  • Hospitality/QSR experience (assistant manager, supervisor, or shift leader ready for the next step)
  • Hands-on leader who thrives in fast-paced environments and leads by example
  • Excellent attention to detail - you notice the little things that make a big difference
  • Committed to cleanliness - you want to work in a spotless environment and maintain high standards
  • Confident communicator - able to support, coach, and hold staff accountable with respect
  • Organised and proactive - you love seeing improvements and taking initiative
  • Comfortable with technology - not afraid to grab quick photos/videos for socials or use POS systems
  • Passionate about our food - understand what makes Nashville Hot chicken and smash burgers special
  • Available Tuesday to Saturday - we're closed Sundays and Mondays

Why join Smashville?

  • Be part of a brand that's grown from local favourite to stadiums and festivals
  • Real input — help shape training programs and operational systems as we expand
  • Work-life balance —-Tuesday to Saturday roster means you get Sunday AND Monday off
  • Fun, people-first culture with genuine career growth opportunities
  • Competitive package - salary + super + performance incentives
  • Learning opportunities - we'll support you to upskill and complete Food Safety Supervisor training
  • Staff perks - meal discounts and team events

Ready to join the Smashville family?

Send your resume and a quick note about why you'd be perfect for this role. IMPORTANT: Please include in your application what you understand Nashville Hot chicken and smash burgers to be, AND tell us about the best burger you've ever had - this shows us you get what makes our food special and is essential for this role.

We want to hear your story and what excites you about growing with us.

Apply:

Questions? Feel free to reach out - we're happy to chat about the role.

Smashville is an equal opportunity employer committed to creating an inclusive workplace for all team members.

Job Type: Full-time

Pay: $70,000.00 – $75,000.00 per year

Experience:

  • Restaurant industry: 3 years (Required)

Work Location: In person

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