Customer Contact Centre Operator

2 days ago

Springfield, Australia Enterprise & Training Company Limited Full time

Do you want to work for an organisation with a positive work culture where you will be part of a team supporting and inspiring you to achieve your best? Do you thrive on customer service, love talking to people and want to make a positive difference in your local community and be rewarded with more than just your pay?

At ETC we take care of our people and offer training and progression opportunities **PLUS** a huge range of staff benefits including salary packaging, paid birthday leave, a staff incentive program, comprehensive training and more. **You get all this, while helping to make a difference in the lives of people in our community.**

As a **Customer Contact Centre Operator** you will be the first point of contact for ETC’s customers, assisting with general enquiries and scheduling appointments. You will ensure our customers feel valued and supported by engaging with them, assessing their needs and providing superior customer service. **Please note - this is a full-time role with accrued days off at our Springfield Central office.**

**Who are we looking for?**

**Someone who thrives in a team environment **You have a positive can-do demeanor. As a natural communicator, you find it easy to engage and connect with people from all walks of life and you live and breathe exceptional customer service. You are impeccably organised and have a high level of digital literacy, with the ability to navigate multiple software platforms and pick up new programs with ease.

**Essential experience, qualifications and skills**:

- Exceptional communication skills and a high level of computer literacy
- A recent clear National Police Check
- A current Working With Children Check / QLD Blue Card
- Current Drivers Licence

Please review the full Position Description for further details on the role.

**How to apply**:
**Applications close**:
**More Information**:

  • Medical Administration

    1 week ago

    Springfield, Australia Omega Wellness Centre Full time

    Omega Wellness Centre is a multidisciplinary allied health and specialist hub, providing holistic solutions to mental and physical well-being. Our specialised programs and 1:1 services consider the unique circumstances surrounding patients' mental and physical health and offer tailored solutions. Omega Wellness Centre is currently seeking a patient-focused...

  • Customer Service Representative

    2 weeks ago

    Springfield, Australia Probe CX Full time

    **About the role** We're on the lookout for multiple Customer Service Representatives to join our Springfield Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve...

  • Customer Service Consultant

    9 hours ago

    Springfield, Australia Probe CX Full time

    Join Probe CX in a Virtual Hiring Event to hear more about the role and potentially secure a position. **Why Probe CX?** - ** Dynamic Environment**: Thrive in a fast-paced and supportive workplace where you can level up your customer service skills. - ** Career Growth**: Start with entry-level calls and progress to more complex tasks as you develop your...

  • Customer Solutions Specialist

    2 weeks ago

    Springfield, Australia Probe CX Full time

    Are you a positive person with an eager to learn attitude? Do you have strong communication & customer service abilities? And do you have the ability to interpret customer needs & provide suitable solutions? If so, this is the role you’ve been looking for! We are currently looking for passionate **Customer Service Specialists** to join our growing team in...

  • Kitchen Hand

    2 weeks ago

    Springfield, Australia Woodcrest Early Education Centre Full time

    **Woodcrest Early Education Centre** is looking for a kitchen hand to prepare meals for the children in the centre. No child care or chef qualifications are necessary and all training will be provided. The Kitchen Hand will prepare the meals for our centres for Morning Tea, Lunch and Afternoon Tea. There’s no need for formal qualifications and all...

  • Lead Educator

    2 days ago

    Springfield, Australia Woodcrest Early Education Centre Full time

    **The Centre** **Woodcrest Early Education Centre** is located next door to Woodcrest College with our entrance on Commercial Drive in Springfield. Our centre has been rated as an Exceeding Centre by the Australian Children’s Education & Care Quality Authority (ACECQA). We can care for up to 265 children per day and offer a huge range of quality programs...

  • Lead Educator

    8 hours ago

    Springfield, Australia Woodcrest Early Education Centre Full time

    **The Centre** **Woodcrest Early Education Centre** is located next door to Woodcrest College with our entrance on Commercial Drive in Springfield. Our centre has been rated as an Exceeding Centre by the Australian Children’s Education & Care Quality Authority (ACECQA). We can care for up to 265 children per day and offer a huge range of quality programs...

  • Kitchen Hand

    2 days ago

    Springfield, Australia Woodcrest Early Education Centre Full time

    **Woodcrest Early Education Centre** are located next door to Woodcrest College with our entrance on Commercial Drive in Springfield. Our centre has been rated as an **Exceeding Centre** by the Australian Children’s Education & Care Quality Authority (ACECQA). We can care for up to 265 children per day and offer a huge range of quality programs for our...

  • Centre Manager Kindy Patch Springfield 1

    8 hours ago

    Springfield, Australia G8 Education Full time

    513061 - SPRINGFIELD, QLD, 4300 - Centre Manager - Permanent Full time Add to favourites Favourite View favourites **Our Opportunity** Are you a skilled and experienced Early Childhood Education professional with a passion for leading and developing a team? We are seeking a dynamic and proactive Centre Manager at Kindy Patch Springfield 1 to join our team...

  • Schoolies Educator

    9 hours ago

    Springfield, Australia Woodcrest Early Education Centre Full time

    **Shape Young Lives & Grow Your Career with Queensland Childcare Services!** **The Opportunity: Schoolies Educator** - **Schedule**: Monday - Friday, 5 days per week - **Location**: Springfield - **Hours**: Up to 38 hours with flexibility - **Compensation**: Up to $30 per hour + super - The role will also include a dual float role in the centre during the...