Global Mobility Coordinator

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it

Sirva is now seeking experienced mobility professionals to join their customer experience team as Global Mobility Coordinator. This role will support numerous clients across the Sirva portfolio and be a voice of assurance & reliability for our clients.

Note this role offers work from home flexibility but there will still be required days to attend the office. Remote workers in regional areas are welcome to apply.

Why work for Sirva?
Being an international brand with a cross regional structure your career opportunities could be endless You can make colleagues, connections, and friendships the world over with Sirva.
Diversity and inclusion is part of our service and therefore is part of our DNA. At Sirva our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify.
Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.

**About the role**:
Reporting to our Service Delivery Managers, the Global Mobility Coordinator provides essential support to Sirva corporate clients in managing the assignees who are relocating for a domestic or international assignments. The GMC serves as the primary point of coordination for international assignees for the delivery of various assignment management services offered under their employer’s international assignment policies and procedures. A day in the life of a Global Mobility Coordinator includes but is not limited to;
- Managing the successful end to end execution of the relocation experience of the assignees.
- You will host initial briefing calls to provide the professional insight to assignees on relocation service to guarantee they feel heard & informed on what to expect.
- Provide continued communication every step of the way to assignees & their families as they move closer to their assignment commencement and throughout the assignment itself.
- You will provide this service while working within our client’s policy arranged with Sirva. Yourself will use this resource to interact with our client HR on exemptions or clarifications while also providing this information to keep the assignee informed from door to door.
- Be required to action the range of relocation needs dependent on client policy such as travel & accommodation booking, insurance needs & being central point of contact.
- Ensuring database accuracy and communication of Information to clients, vendors and colleagues
- Reconciling and authorizing invoices & billing needs to guarantee up to date cost management for both client and business.

Who are we looking for?
Next steps

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.