Aps 6 Clinical Liaison Officer
7 days ago
Salary Range: $97,735 - $110,982 + Attractive Superannuation
The Open Arms Client Assist Contact Centre is a dynamic and fast paced 24/7 call centre environment where no day is the same. The Clinical Liaison officer supports the coordination and delivery of high quality, holistic, mental health services to veterans and their families, providing ancillary support to the clinical team and acting as the escalation point between DVA branches and the Open Arms division. The Clinical Liaison officer role provides information through regular reporting to Senior Leadership and external stakeholders.
The Clinical Liaison officer works 9am - 5pm across the working week with the opportunity for work life balance with a hybrid work from office/ home model.
You will be supported through the provision of ongoing learning and development opportunities and funded clinical supervision.
**Duties**
- Support the provision of nationally consistent clinical advice to Open Arms staff, demonstrating sound clinical skills to ensure positive client outcomes and effective care coordination service delivery
- Coordinate responses to clinical escalations working with Client Assist and regional teams to prepare written responses to Open Arms senior management.
- Provide high quality and considered written summaries, briefs, reports, and responses to Open Arms senior management.
- Ability to manage workload, ensuring timely commencement, action, and completion of tasks under limited supervision, seeking guidance from the Assistant Director Clinical Liaison as required.
- Liaise with DVA services to support the regions in the management of complex and at-risk clients.
- Promote a culture of continuous quality improvement through monitoring, analysis and feedback of Clinical Liaison pathway data, maintenance of the clinical incident register activities and client outcomes and identification of system issues.
- Work closely with the Assistant Director Clinical Liaison to coordinate triage and provide immediate support to vulnerable veterans and their families.
**Mandatory Requirements**
- Currently hold or ability to obtain a Working with Vulnerable People registration **OR**:
- Currently hold or ability to obtain a Working with Children check
In addition to the above, one of the following:
- Qualifications as an AHPRA registered Psychologist / Mental Health Occupational Therapist / Mental Health Registered Nurse with full AHPRA registration, **OR**:
**Eligibility**
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
**Notes**
Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to18 months.
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
-
Aps Level 6
1 week ago
Brisbane, Australia Australian Government - Department of Health Full timeAPS Level 6 - $91,092 - $102,765 - Canberra ACT, Brisbane QLD We have multiple ongoing and non-ongoing opportunities for Ministerial and Parliamentary roles (QLD and ACT) and Cabinet Liaison Officer roles (ACT only) to join our vibrant and inclusive branch. If you have great customer service skills, stakeholder management, sound judgement, strong attention...
-
Brisbane, Australia Altius Group Full timeDiverse role, no two days are the same - not your average admin role - Centrally located, close to shops and transport - Great team and culture **About us** As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a Full Time motivated Client Services Liaison/Receptionist to...
-
APS 6 Review Officer
1 week ago
Brisbane, Queensland, Australia Australian Skills Quality Authority (ASQA) Full time $96,572 - $105,910 per yearAPS Level 6 , $96,572 - $105,910Flexible (Any Location)Ongoing/Non-ongoing, Full Time/Part TimeWho we areWe are Australia's National Vocational Education and Training (VET) regulator.What we doWe regulate providers that deliver VET qualifications and courses to students in Australia or offer Australian qualifications internationally, providers that deliver...
-
Brisbane Central Business District, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Brisbane CBD - QLD, Melbourne CBD - VIC, Perth CBD - WA **The Role** The APS 6 Assistant Regional Manager for Public Affairs (ARMPA) in the Media and Information Disclosure Branch are responsible for communication and public affairs activities from a whole-of-Defence perspective. This includes Ministerial events, Defence...
-
Aps Level 6
1 day ago
Brisbane, Australia Australian Government - Department of Health Full timeAPS Level 6 - $91,092 - $102,765 - Woden, ACT Brisbane, QLD Hobart, TAS The Department of Health and Aged Care is seeking a highly motivated and experienced policy officer to join the Support at Home Program Policy section and contribute to a once in a generation reform of aged care. The Support at Home Policy section is developing innovative, blue-sky...
-
Media Managers Media Officers
7 days ago
Brisbane, Australia Australian Bureau of Statistics Full timeAPS 4, APS 5, APS 6 & EL 1 classification levels - locations: Brisbane, Canberra & Melbourne - temporary and permanent positions; full-time or part-time hours; flexible working arrangements The Australian Bureau of Statistics (ABS) is looking to fill the roles of **Media Managers** (EL1 and APS 6) and **Media Officers** (APS 5 and APS 4) in our Census...
-
Aps 6 - Eresources Manager
3 days ago
Brisbane Central Business District, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Brisbane CBD - QLD, Canberra - ACT, Perth CBD - WA, Sydney CBD - NSW **The Role** This position is part of a geographically dispersed team, operating within an integrated workforce. Within the Directorate of Information, Graphics & eResources you will provide procurement and contract management skills for the evaluation,...
-
Clinical Data Manager
1 day ago
Brisbane, Australia Avance Clinical Full timeGreat company culture - Variety of therapeutic areas - Flexibility to work anywhere **Avance Clinical - our most important asset is our people. We offer a fun, friendly work environment and a culture that values honesty and respects its people.** Avance Clinical is a Contract Research Organisation which offers specialised services supporting clinical drug...
-
Aps 6 - Integrated Logistics Support Officer
7 days ago
Brisbane, Australia Australian Government Full time$95,187 - $108,734 + up to 15.4% Superannuation - Brisbane CBD - QLD **The Role** The Aviation C4ISREW Training and Support Systems (ACTSS) team, within UHSPO, is responsible for the management, delivery and support of a range of common products and systems across multiple Army aircraft types. The Products and Services are managed in 3 main areas: -...
-
Consumer (Patient) Liaison Officer
7 days ago
Brisbane, Australia Queensland Health Full timeMetro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and...
