Client Service Officer

2 days ago

Rockingham, Australia Demant Full time

**WHO IS AUDIKA**
- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**The Role**:
**We are looking for sales and customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.- You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.-
**Responsibilities**
- Book and confirm appointments for clients with our online schedule tool
- Work with clients to determine their entitlement to government funding assistance and health fund rebates
- Follow up with existing clients to encourage renewal of the maintenance program
- Perform hearing screening checks (full training is provided)
- Provide administrative support for day-to-day clinic operations

**You will be successful in this role if you have**:

- Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
- Experience working with an older demographic, preferred
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Computer literacy skills

**What’s in it for you**:

- Permanent - Permanent Part time
Tuesday - Friday 09:00am - 5:00pm
- Competitive salary + Super + performance incentives
- Supportive hearing care team
- Professional development through clear career path and professional training
- MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing centre - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts

**Our Values**:

- Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.- We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.- We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

  • Waste Services Officer

    2 weeks ago

    Rockingham, Australia Maxima Full time

    Corporate Services - Casual - s Monday to Friday up to 38 hours per week Maxima Recruitment Services offer a variety of temporary assignments and permanent positions. Our experienced team of Recruitment Consultants will work with you to understand your needs, skills and experience and help match you to suitable opportunities. One of our clients are...

  • Customer Service Officer

    2 days ago

    Rockingham, Australia City of Rockingham WA Full time

    The Aqua Jetty in Warnbro is one of the City’s and WA’s premier aquatic and health facilities and we are committed to providing excellent customer service to all patrons during every visit. The centre offers a range of programs and facilities for the whole community and is open 7 days a week. As a Customer Service Officer, you will provide support to...

  • Customer Service Officer

    2 days ago

    Rockingham, Australia City of Rockingham WA Full time

    **Permanent** **Part-time (24 hours per week)** **Worked Wednesday, Thursday and Friday each week (days non-negotiable)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we...

  • Customer Service Officer

    2 days ago

    Rockingham, Australia City of Rockingham Full time

    **Permanent, Part-time (24 hours per week)** **Worked Monday, Thursday and Friday each week (days non-negotiable)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we are...

  • Retail Customer Service Officer

    2 weeks ago

    Rockingham, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Office Administrator

    2 weeks ago

    Rockingham, Australia WCCI Pty Ltd Full time

    Are you looking for an exciting opportunity to join a dynamic team in the commercial building industry? West Coast Commercial Industries (WCCI) is currently seeking a Office Administrator to join our Rockingham-based company. WCCI specializes in manufacturing, distributing, and installing Aqualoo Washroom Products for the commercial building industry...

  • Customer Service Officer

    4 days ago

    Rockingham, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Retail Customer Service Officer

    2 weeks ago

    Rockingham, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • RTO administrator/client liaison

    1 week ago

    East Rockingham, Western Australia Down to Earth Training and Assessing Full time $60,000 - $80,000 per year

    Company DescriptionDown to Earth Training and Assessing is an RTO with over 25 years continual operations in Rockingham WA. We are committed to encouraging a sense of accomplishment in all students who attend our courses. With professional, industry savvy trainers/assessors, it enables us to continue to provide a quality service.Role DescriptionThis is a...

  • Casual Client Care Representative Clinic

    1 week ago

    Rockingham, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...