Customer Service Officer

22 hours ago

Rockingham, Australia Workskil Australia Ltd Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located at our Cannington site.**

**You’ll also experience the work/life balance that comes with working a 9-day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the ability to salary package.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Retail Customer Service Officer

    1 week ago

    Rockingham, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Rockingham, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    2 weeks ago

    Rockingham, Australia Workskil Full time

    Overview About the Role This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. The successful candidate will find balancing day to day...

  • Customer Service Officer

    2 weeks ago

    Rockingham, Australia Hearing Australia Full time

    Help provide the latest best practice services for anyone who needs it Gain skills with Australia’s largest provider of government-funded hearing care Working at Melville & Rockingham locations (this is an onsite position) Want to improve the lives of Australians, no matter who they are? Join us and build a career and future you’ll be proud of. It...

  • Customer Service Officer

    4 days ago

    Rockingham, Australia City of Rockingham WA Full time

    **Permanent** **Full-time (38 hours per week)** Are you passionate about helping people and thrive in a fast-paced environment? We’re looking for a dynamic and friendly **Customer Service Representative** to join our team—someone who’s just as comfortable on the phone as they are face-to-face. The City of Rockingham is an award winning local...

  • Customer Service Coordinator

    2 weeks ago

    Rockingham, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. **About the Role**: - Provide support to the manager and the running of daily operations - Effectively keeping customers updated on delivery lead times - Undertake repair inspections on vehicles - Explore customer needs and educate on our full scope of...

  • Administration Officer

    2 weeks ago

    Rockingham, Australia Solargain Full time

    Posted: 11/08/2025 Closing Date: 30/09/2025 Job Type: Permanent - Full Time Location: Rockingham WA 6168 Job Category: Administration Solargain is a dynamic and professional organisation specialising in the suplly and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to...

  • Waste Services Officer

    2 weeks ago

    Rockingham, Australia Maxima Full time

    Corporate Services - Casual - s Monday to Friday up to 38 hours per week Maxima Recruitment Services offer a variety of temporary assignments and permanent positions. Our experienced team of Recruitment Consultants will work with you to understand your needs, skills and experience and help match you to suitable opportunities. One of our clients are...

  • Customer Service Roles

    3 days ago

    Rockingham, Australia Workskil Australia Ltd Full time

    **Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...

  • Customer Service Roles

    6 days ago

    Rockingham, Australia Workskil Australia LTD Full time

    **Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...