Service Delivery Coordinator

2 weeks ago


Eastern Creek, Australia Agri Labour Australia Pty Ltd Full time

**The Benefits**:

- Start: ASAP
- $33.16 per hour + overtime and penalty rates
- Duration: Ongoing
- Free onsite parking
- Working with Australia largest logistics
- Opportunity for ongoing work

Our client is one of Australia's largest logistic / transport suppliers to both domestic and overseas customers - storing and transporting products for some of the world's largest retailers. They've got a great team culture, positive workplace energy, considerate supervisors, safety first mentality and are always looking to improve their processes With operations in every state and distribution facilities in each capital city, our clients' operations offer a broad range of services in Contract Logistics, Air, Ocean, and Ground management.

Your duties will include (but not be limited to) the following:

- Sales Administration
- Resolving customer queries in a prompt and professional manner
- Working closely with logistics managers to ensure that all SLA's around delivery, receipt and returns are met
- Problem solving and critical thinking required for execution of daily tasks and investigations
- Working with carrier & customer to resolve delivery enquiries
- Completing daily, weekly & monthly reporting, of process, stats, and SLA's
- Ensuring that all systems issues are identified and flagged with appropriate stakeholders

To be successful for this role, you will need the following:

- 2 - 3 years' experience within a Logistics environment in a similar role
- Experience working with systems such as SAP, Oracle or JDE
- Possesses competent computer and communication skills
- Happy to work for up to 8 hours per day in a physically demanding role
- Flexible with working hours

**Choose Agri Labour Australia



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