Customer Service Specialist
20 hours ago
**Xylem’s **focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
The **Customer Service Specialist **role based in Syndey engages with our customers to understand and identify their specific needs.
In this role you will:
- Accurately and efficiently enter and manage purchase orders from receipt through to delivery
- Offer technical and order status support
- Assist with technical selections and product configuration
**Skills and experience required**:
- A strong technical aptitude and STEM background
- Excellent interpersonal skills with the ability to successfully communicate with customers
- Strong cross-functional collaboration skills and working within teams
- Demonstrated problem-solving capability
**We also value**:
- Safety and Quality compliance, planning and process orientation
- Case management skills
- Resourcefulness, creativity and a continuous improvement mindset
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