Shared Services Support Officer

2 weeks ago

Newcastle, Australia Transport For NSW Full time

**Shared Services Support Officer (Temporary Opportunity up to 5 months)**:

- Organisation/Entity: Transport For NSW
- Job category: Projects
- Job location: Newcastle, NSW, AU, 2302
- Job reference number: 101082
- Employment type: Fixed Term Full-Time
- Salary range: $77411.0-$85149.0

**You’re agile, keen and open to meaningful work and opportunities that come your way.**

**Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.**

**In this role, you'll**:
You’ll be part of the Finance Team under the Corporate Services division. You’ll be part of a high performing team working out of the Newcastle Service Centre managing general updates, processing sales orders, journals and month end support.

You will act as the first point of contact across multiple customer service channels where you’ll adhere to processes and practice customer service to deliver positive outcomes.

**This is a temporary position until the 31st December 2025 based in our Newcastle service centre.**

**For more information on this position and business unit, view the**role description** and**information pack**.**

**About you**

You have experience working in a contact centre setting to provide Customer Service, Administration and Finance related assistance. You can follow strict processes, comfortable working against high volumes of work and working across multiple systems simultaneously.

You must be able to travel to work from the Newcastle at least three times a week.

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

**This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.**

**Applications close: 11:59 pm Wednesday 30th July 2025.**

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

LI-Hybrid
reghyb

**Job Segment**:Call Center, Temporary, Web Design, Developer, Customer Service, Contract, Creative, Technology

  • Shared Services Support Officer

    5 days ago

    Newcastle, Australia Transport For NSW Full time

    **Shared Services Support Officer (Temporary Opportunity up to 8 months)**: - Organisation/Entity: Transport For NSW- Job category: Projects- Job location: Newcastle, NSW, AU, 2302- Job reference number: 96930- Employment type: Fixed Term Full-Time- Salary range: $80465.0-$88509.0 **You're passionate about a career delivering solutions that impact...

  • HR Services Administration Officer

    1 week ago

    Newcastle, Australia Support Services - InfraBuild Full time

    **About the role**: The HR Services team is responsible for the provision of HR support services to the GFG Australia business and HR teams to ensure effective and efficient management of people information and employee lifecycle processes. The HR Services Administration Officer will be responsible for providing support and guidance to employees and...

  • Regional Support Officer

    2 weeks ago

    Newcastle, Australia Support Services - InfraBuild Full time

    **About the role**: Reporting to the Regional Sales Support Manager, you will be key to ensuring that the Cyclone Sales Team of six regional managers are “best in class” with on-boarding, training, reporting, systems & processes. You will have a strong focus on achieving service excellence and improving customer satisfaction as well supporting the wider...

  • Client Services Officer

    1 week ago

    Newcastle, Australia Many Rivers Support Services Full time

    **About us** Many Rivers Support Services are local people with an understanding of the needs of our community. We pride ourselves on our knowledge of the communities we support, and how to develop both services & opportunities to support people in their goal to live a positive life, both in their home and socially. The supports provided by Many Rivers...

  • Support Worker

    1 week ago

    Newcastle, Australia Challenge Community Services Full time

    **JOIN US - SHAPE LIVES - BUILD YOUR CAREER** **About the Role**: We’re looking for a compassionate and skilled **Support Worker** to join our Accommodation Services team. You’ll assist clients with high support needs, including those using wheelchairs and requiring medical support, helping them live with dignity and independence. The role involves...

  • Aps 4 - Shared Chambers Support, Newcastle (Fcfcoa

    1 week ago

    Newcastle, Australia Federal Court of Australia Full time

    The Shared Chambers Support position provides additional assistance on a needs basis to the chambers of FCFCOA Case Management Judges and other FCFCOA Judges’ chambers for Division 1 and Division 2. This role will undertake a variety of administrative, case management and legal work as required. The Shared Chambers Support will provide administrative...

  • Service Support Officer

    4 weeks ago

    Newcastle, New South Wales, Australia HammondCare Full time

    Service Support Officer - Care NavigationJoin to apply for the Service Support Officer - Care Navigation role at HammondCareService Support Officer - Care Navigation3 days ago Be among the first 25 applicantsJoin to apply for the Service Support Officer - Care Navigation role at HammondCareGet AI-powered advice on this job and more exclusive features.Service...

  • School Learning Support Officer

    3 days ago

    Newcastle, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Customer Service Specialist

    5 days ago

    Newcastle, Australia Support Services - InfraBuild Full time

    **About the role**: An exciting opportunity for someone with experience in sales administration or customer service to join a market leader in the rural industry. This role is the hub between our sales teams on the road, despatch centres, and various depots across ANZ, ensuring seamless operations and exceptional service delivery. Key responsibilities...

  • School Learning Support Officer

    5 days ago

    Newcastle, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...