 
						Customer Support Officer
1 week ago
Due to continued growth within our Telecommunications division, we currently have an opportunity for an EAS Help Desk Officer to join our team.
This fast-paced and diverse role will require you to be fast thinking, highly organised and have excellent time management skills. This role will be offered on a full-time, permanent basis located at our Cremorne office.
The EAS Help Desk team provide support to some of Victoria’s Emergency Services organisations and their staff and volunteers.
**The Role**
- Fielding inbound calls from EAS staff and volunteers
- Filing Pager Service requests
- Filing Pager Mac Requests
- Receiving Help Desk enquiries efficiently
- Performing various administrative duties
**About You**
Ideally you will have experience in an inbound support environment, accompanied by the following skills:
- The ability to prioritise competing demands and manage your time effectively
- Be able to work autonomously and use initiative
- Experience working with client KPIs and meeting of strict deadlines
- Excellent phone manner and customer service skills
- Competent in Microsoft Office; Word, Excel and Outlook
- Experience working with Emergency Services organisations is highly desirable
**What We Offer You**
- A flexible, supportive and inclusive work environment where you matter, with hybrid work arrangements on offer
- We take our people's careers seriously, helping them to learn and grow
- There's nothing more important to us than keeping our people and the public safe
- We look after each other and foster our people's wellbeing
**Diversity**
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Position reference number 149420
**Job Segment**:Help Desk, Information Technology, Telecom, Telecommunications, Customer Service, Technology
- 
					  Housing Specialist2 days ago 
 Heatherton, Australia Permalink Support Services Full time**THE ORGANISATION** Permalink Support Services is a registered National Disability Insurance Scheme (NDIS) Provider, that offers Homecare & Community Care services, Coordination, Therapy, Housing, Supported Independent Living and Job Active Programs, to people with a disability. Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing... 
- 
					Customer Service Representative10 hours ago 
 Heatherton, Victoria, Australia Metcash Full time $60,000 - $80,000 per yearAbout the roleAre you ready to be the friendly voice that makes our members/customers' day? We're on the lookout for a passionate, problem-solving dynamo to become the first point of contact for our valued customers and our membersAs a key member of our team, you'll play a pivotal role in delivering top-notch service and building trust. Reporting to the... 
- 
					  Accounts Officer1 week ago 
 Heatherton, Australia STERIS Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **The Difference You Will Make**: **What You Will Do**: - Assist in the preparation of financial statements and reports - Process accounts payable and receivable transactions - Reconcile... 
- 
					  Dispatch Officer6 days ago 
 Heatherton, Australia Ventia Pty Limited Full time**About The Role** We are seeking Jeopardy / Dispatch Officers within our Ventia Operations Centre (VOC) to support Ventia and our clients through our state-of-the-art monitoring systems. You will also be required to work on proactive jeopardy management of all work orders required to ensure service level agreements are met. Key skills include ability to... 
- 
					  Vic Customer Service2 weeks ago 
 Heatherton, Australia JEM Med Full timeHybrid position with Competitive Salary - Autonomous position - no mircomanaging! - Stable & Rewarding Customer Service Position **Company** Our client is a global Medical Device company moving from being a distributor to direct to-market so are experiencing some fantastic growth! They have a small, tight-knit team that respects each other from the top... 
- 
					  IT Helpdesk Support Technician Level 22 days ago 
 Heatherton, Australia Technicalities Group Consulting Pty Ltd Full timeWe are a successful IT Services company providing consulting, support and managed services to business customers across Melbourne. We’re looking for tech enthusiasts and problem solvers to join our Helpdesk and provide first class support to our customers. This isn’t just a Helpdesk role, working with us you will have the opportunity to work hands-on... 
- 
					  Administrative Officer7 days ago 
 Heatherton, Victoria, Australia Monash Health Full time $104,000 - $130,878 per yearJob Requisition ID: 1398Legal Entity: Monash HealthLocation:Heatherton, VIC, AU, 3202Employment Type: Part TimePosting Date: 10 Sept 2025Monash Health is a great place to workMonash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and... 
- 
					  Communications Officer2 weeks ago 
 Heatherton, Victoria, Australia South Eastern Melbourne Primary Health Network Full time $90,000 - $110,000 per yearWe're Hiring: Communications Officer – (Permanent)Location: South Eastern Melbourne | HybridJoin a purpose-driven team transforming primary healthcareAre you a dynamic and creative communicator who is driven by the impact your work has on delivering important information about health programs? We're on the lookout for a dynamic Communication Officer who is... 
- 
					  Clinical System Support Officer2 weeks ago 
 Heatherton VIC, Australia Monash Health Full time $60,000 - $90,000 per yearJob Requisition ID: 6014Legal Entity: Monash HealthLocation:Heatherton, VIC, AU, 3202Employment Type: CasualPosting Date: 14 Oct 2025Monash Health is a great place to workMonash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and... 
- 
					  Support Worker1 week ago 
 Heatherton, Australia Aspect Full time**Company Description** Autism Spectrum Australia (Aspect) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that...