Aps6 Case Management

1 week ago

Brisbane, Australia Talent International Full time

**Job Details**:
**Location**

Brisbane

**Salary**

Great hourly rate

**Job Type**

Full Time

**Ref**

BBBH100284_1680154952

**Contact**

Jenifer Mitchell

**Posted**

about 2 hours ago

**About the Role**:
The Case Management role is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents.

The position is a team leadership position and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.

The Case Management is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the organisation's objectives.

**Responsibilities**:

- Attending Case Conferences, Conciliations and Hearings
- Preparing documents detailing resolution options and outcomes at Case Management meetings
- Assessing and responding to priorities and risks
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process

**Skills and Experience Required**:
The capability framework aligns to the Australian Public Service (APS) Work Level Standards:

- Managing Relationships
- Technical / Professional Knowledge or Skill
- Coaching
- Planning and Organising
- Building Talent
- Building Customer Loyalty
- Adaptability

**How to Apply**:

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