Application Support Officer

2 weeks ago

Canberra, Australia QinetiQ Full time

**Job Title**:
Application Support Officer
**Location**:
Canberra, Australian Capital Territory, Australia
**Role Type**:
Permanent Full Time
QinetiQ is a global technology and engineering company that exists to protect lives and secure the future. With more than 8,000 employees worldwide - including 800+ here in Australia - we deliver mission-critical services and systems to Defence, national security, and essential industry.
Following a strategic redesign, we’ve sharpened our focus and are investing in the future - starting with the people who will help shape it.
If you're driven by purpose, passionate about solving complex problems, and ready to make a real impact - there’s never been a better time to join us.
With a presence in the United Kingdom, United States, Australia, Canada and Germany, we bring global expertise to local challenges, helping build Australia’s sovereign industrial capability for the future.
Where capable, the Applications Support Officer will also help to develop creative and innovative solutions as QinetiQ’s business needs and will have the opportunity to participate and work on larger IT business projects
**The Applications Support Officer will be accountable for**:
**Undertake day-to-day administrative duties, such as**:
Account management;
Client setup, configuration and support;
Security and Application patching; and
Maintenance of IT system registers for the management of IT systems and information assets.
Troubleshoot and resolve assigned incidents or service requests whilst ensuring prompt professional service;
To be successful in the role of Applications Support Officer you will need to bring with you:
Strong focus, and commitment to customer service;
**Working knowledge of technologies, such as**:
Microsoft Active Directory;
Sharepoint;
Database technologies, such as Microsoft SQL Server, Oracle, etc.;
ITSM systems and tools, such as ServiceNow, Ivanti, Jira, etc.;
Atlassian Confluence & Jira; and
Proficient in the use Microsoft Office Suite.
Excellent problem solving skills;
Whilst not essential, a tertiary qualification would be advantageous.
Looking for an Employer with Benefits?
At QinetiQ, our competitive remuneration and benefits package supports your evolving needs throughout your career. You’ll share in the company’s success, and be rewarded for your own. We’ll invest in your professional development and provide an inclusive environment for you to succeed.
**Some of our benefits include**:
Access to Linked In learning and professional development
Flexible work
Purchased leave program and loyalty leave
Up to 18 weeks paid parental leave
Annual incentive scheme
Complimentary salary continuance insurance
Annual volunteering leave with Operation Give Back
Relaxed dress code
A full list of our employee benefits and further information can be found here:
LI-RB
LIOnsite
Applications close Friday, 8th August 2025.

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