Case Management Coordinator

Presbyterian Aged Care is one of Australia’s most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 15 beautiful retirement villages, and providing home care for around 2,000 people; we know how to provide compassionate care.

About the role

We currently have an exciting opportunity for a Case Management Coordinator to join our friendly and supportive Home Care Team on a permanent part-time (4 days) or full time basis.

We are a close-knit business with an open and friendly culture. Operating in a collaborative and supportive environment, our people are at the centre of everything we do.

The Case Management Coordinator is responsible for the delivery of high-quality care to Home Care Package (HCP) consumers through case management and the coordination of support services to enhance self-determination, capacity, improve functional independences, social engagement and quality of life for our clients

The primary focus of this role is to provide goal setting, case management, advising and arranging for care delivery options and ensure care is delivered to meet the consumer goals, within the relevant budget available to the consumer. The role is accountable and responsible for the highest care standards and functioning of the service; achieve timely business outputs and targets; and contribute to the development, improvement and implementation of systems.

Qualifications, Experience & Responsibilities of the role

You will have had demonstrated experience as a Case Worker in Aged or Community Care and have a passion for building relationships and supporting aged people.
Creating budgets and care plans to meet the needs of the consumers
In conjunction with the Home Care Service Manager develop, gain approval and implement service growth strategies to increase HCP numbers
Continuous reviews of care plans, ensuring all care costs are entered into the consumers budget monthly
Acting as an advocate for clients’ rights, providing information on rights and responsibilities and supporting clients’ life choice
Understanding of, and empathy with, the needs of community care consumers and their carers
The ability to adapt to different clients and deal with complex client and family situations
Understanding of the relevant legislation and program guidelines relating to home care operations & aged care through previous experience or relevant qualifications
Registered vehicle and full driver’s licence.
Why work for PAC

**At PAC we live and breathe our values**:
We are compassionate
We are inclusive
We act with integrity
We encourage others

As an employee of PAC, you are joining an organisation that’s’ primary purpose is care. Your role will both interesting and highly rewarding.

What we can offer you

As an employee at PAC, you are rewarded and recognised for you work, and you’ll have access to a range of perks and benefits. Some benefits include:
A generous hourly rate of $36.59 plus NFP salary packaging and Super
Leave loading
A supportive environment committed to providing excellent care and services to our residents and clients
The opportunity to join an organisation that strives to make a genuine positive difference for our clients and residents, our people and our community
On-going training and development opportunities
Christmas Vouchers
PAC Picnic Day
Paid parental leave
Access to free employee assistance programme

How to apply

**Please note**: Presbyterian Aged Care has a mandatory COVID-19 vaccination requirement for all workers and a mandatory Influenza vaccination requirement for residential aged care workers unless assessed as exempt. Evidence of vaccination will be required to be provided during the recruitment process.