Allied Health Receptionist/ Admin Manager

2 days ago

Keilor East, Australia Ladybug House Full time

**Why join Ladybug House?**:

- Working with a vibrant, friendly team and being valued for your contribution
- Excellent remuneration
- NO after hours, NO weekend work
- Empowering children and their families to be their best

Ladybug House are family owned and run paediatric clinics incorporating both speech pathology and occupational therapy located on the Gold Coast and Melbourne. We take a holistic approach to our therapies, incorporating the child and their family with care and respect.

We are passionate about the work we do and the contribution we make to each other, the families we support and the community. Like any family would, we openly share resources and knowledge within our team and support each other to grow and evolve as practitioners with confidence to best serve our clients. The Leadership Team also work closely with staff to ensure their voices are heard and represented, so we not only avoid burnout, but give you a say in the way you work. Now, we are looking to expand our clinic family with the addition of a Casual Office Administrator

**This position is all about**:

- Providing high quality care to our patients and their families
- Supporting families to book and attend sessions during all touch points of their care
- Supporting Speech Pathologists and Occupational Therapist in the day to day work that they do

**Our ideal new addition**:
You will be motivated to gain valuable exposure to a clinic environment, perhaps while studying, as well as being driven to positively contribute to our supportive team environment. You will be empathetic and understanding with a strong focus on providing solutions for our patients. Most of all, you’re passionate about providing excellent and compassionate care to children and their families. Other attributes may include:

- Understanding of Speech Pathology or Occupational Therapy treatments and therapies (would suit a second or third year student, or similar experience)
- Excellent time management and organisational skills
- Excellent attention to detail
- Exceptional interpersonal skills - able to communicate with a range of stakeholders on varied levels
- Currently studying for a degree in a healthcare related field
- Working with Children Check/Police check
- Permanent working rights with no restrictions

**Key Duties**:

- Managing enquiries and visitors to the clinic with excellent customer service
- Providing high quality service and presentation - in clinic and via written and verbal communication
- Taking payments over the phone and in person using eftpos
- Following and upholding policies including cancellation policy
- Entering data accurately into practice management software
- Order stock and supplies as required
- Providing general administrative and systems support to the team
- If completing studies in the field, participating in informal professional development through observation of speech or occupational therapy sessions

If you’ve been nodding to all of the above and you’re ready to join a team where you can grow and provide support to children and their families, we would love to hear from you.

**Salary**: $29.46 per hour

Schedule:

- No weekends

**Education**:

- Bachelor Degree (required)

Work Location: In person

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