Complex Events and Catering Specialist

**Job Description**:
**Job Number** 23130367

**Job Category** Sales & Marketing

**Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

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**Start your Journey with Us**

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.

**About the role**

The Westin Brisbane & Four Points by Sheraton Brisbane has a new and exciting opportunity available for a passionate and energizing **Complex Catering & Events Specialist**

As the **Complex Catering & Events Specialist** will be required to support the Sales and Event Planning team in the coordination of all aspects of day-to-day activities including reporting and administration.

**Key Responsibilities**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customers during the event phase and hands-over to the Event Operations team for the execution of the event
- Adheres to all standard policies, and procedures
- Participates in customer site inspections and assists with the sales process as necessary
- Manages group room blocks and meeting space
- Makes presence known to customer at all times during this process
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
- Follows up with customer post-event.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations

**About you**
- Previous hotel sales department experience
- Must have a relevant diploma or higher, or hold at least 2 or more years relevant experience
- Thrive on direct engagement with a vision to grow and develop yourself and the business
- Be results driven and have a demonstrated ability to achieve targets
- Exceptional interpersonal, negotiation and presentation skill
- The ability to work under pressure and meet deadlines
- The highest level of professionalism and presentation

In return we offer great company benefits, fantastic training and development programs to support and enhance your career growth.
- What are you waiting for? Take the challenge today and join our Vibrant team now_
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law_

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.