Tour Booking Agent

1 week ago

Brisbane, Australia TSA Group Full time

Company Description

TSA is an Australian-owned business helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines.

**Job Description**:
We are currently seeking for passionate team members to support our service program with Australia's largest private provider of quality Early Learning centres.

**As a Tour Booking Agent, you will be**:

- Promote and enhance the reputation of the Centre Brands by providing accurate information around benefits, features and culture
- Complete thorough needs analysis with your families to identify the best Family Centre Fit for their child
- Schedule site tours
- Monitoring the tour's progress by making follow-up calls to families
- Assisting families with their enrolment forms
- Confirming child's placements within centres
- Gain experience in Portfolio management

**Why work for TSA?**
- Permanent full-time role available
- Rotating Monday to Friday, between 7:00am to 7:00pm with some work from home flexibility.
- Get paid $48,000.00 pr year, PLUS super, PLUS incentives
- Receive 10 days of comprehensive training
- Enjoy city views from our Ann Street office in Brisbane, 100 metres from Queen St Mall
- Work from home flexibility for established team members
- Amazing office space with modern lunch/breakout rooms

**Qualifications**:
**What About You?**
- Ability to quickly build rapport with customers
- Passionate about customer service and helping others
- Confident in taking ownership of calls to problem solve
- A high degree of patience and empathy for others
- Able to multi-task and manage time effectively without compromising service levels
- Team player, working collaboratively to exceed expectations
- Highly flexible and adaptable - welcomes change
- Genuine interest in early childhood education and care
- You must be fully vaccinated against COVID-19

**How do I apply?**

If you love delivering an outstanding customer experience whilst working in an engaging, vibrant workplace. You are just who we are looking for

Additional Information

In response to mandated government guidelines, for all employees to be working in office, applicants must be fully vaccinated by day of commencement.

**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_

  • Tour Booking Agent

    2 weeks ago

    Brisbane, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: We are currently seeking for passionate team members to support our service program with...

  • Tour Reservations Agent

    1 week ago

    Brisbane, Australia Jivaro Full time

    **About the Role**: We are currently on the search for a Tour Reservations Agent for our client BackTrack Adventures, based in Brisbane, QLD. We’re looking for someone who can contribute to the day-to-day management and growth of Back Track Adventures’ tour portfolio through the friendly and efficient handling of client enquiries and bookings. This is a...

  • Tour Guide

    3 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    We have a full-time role available for a Tour Guide in Cairns, 4870 QLD.SKILLSThe role requires you hold at least a relevant AQF (or equivalent) Certificate III and have at least one year of relevant work experience.RESPONSIBILITIESThe Tour Guide is responsible for delivering informative and engaging experiences to our visitors. They oversee the entire tour...

  • Client & Reservations Agent

    3 days ago

    Brisbane, Australia Jivaro Full time

    **About the Role**: We are currently on the search for a Client Reservations Agent for our client BackTrack Adventures, based in Brisbane, QLD. We’re looking for someone who can contribute to the day-to-day management and growth of Back Track Adventures’ tour portfolio through the friendly and efficient handling of client enquiries and bookings. This is...

  • Student Partnership Agent

    3 days ago

    Brisbane, Australia Travello Full time

    Full job description - Student Partnerships Agent. **AN OPPORTUNITY NOT TO BE MISSED (No Agencies)** At Travello we specialise in providing expert touring (day tours and multi day tours) advice for our customers in Australia & New Zealand. We’re product and destination experts and provide world class customer service to reflect our company values - that...

  • Customer Support Agent

    6 days ago

    Brisbane, Australia TourRadar Full time

    TourRadar is a Series D, venture-backed Adventure Booking Platform disrupting a $200 billion industry. Revolutionising how multi-day adventures are booked, we provide Operators with a platform that helps them manage, market, and sell their organised adventures to travellers directly (B2C) or via distribution partners (B2B2C) worldwide. Traditionally,...

  • Experience Tours Coordinator

    3 days ago

    Brisbane, Queensland, Australia beBeeTour Full time

    Job Title: Tour Experience CoordinatorWe are seeking a motivated and experienced individual to join our team as a Tour Experience Coordinator.The role involves coordinating tour logistics, ensuring seamless execution of tours, and providing exceptional customer service.Key Responsibilities:Manage tour bookings, create manifests, and coordinate booking...

  • Virtual Tour Photographer

    3 weeks ago

    Brisbane, Queensland, Australia Little Hinges Full time

    Join Australia's Fastest Growing Virtual Tours ProviderWe're on a mission to change the way that people transact property across the globe. We're for buyers, sellers, renters, owners, and agents. We want to create technology solutions that enable greater transparency, easier processes, and make transacting property a joy for all involved. To do this, we need...

  • Virtual Tour Photographer

    2 weeks ago

    Brisbane, Queensland, Australia Little Hinges Full time

    Join Australia's Fastest Growing Virtual Tours ProviderWe're on a mission to change the way that people transact property across the globe. We're for buyers, sellers, renters, owners, and agents. We want to create technology solutions that enable greater transparency, easier processes, and make transacting property a joy for all involved. To do this, we need...

  • Client Reservations Agent

    1 week ago

    Brisbane, Australia Jivaro Full time

    **About the Role**: We are currently looking for a Client & Reservations Agent for our client BackTrack Adventures, based in Brisbane, QLD. We’re looking for someone who can create high customer satisfaction by providing premier service in finalising all reservation and air details to ensure our customers have an outstanding experience. You must be able...