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Business Intelligence Manger

3 weeks ago

Surry Hills, Australia Guzman y Gomez Full time

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

**Job Description**:
As a Business Intelligence Manager at Guzman y Gomez, you will play a pivotal role in shaping our strategies and enhancing our competitive advantage through data-driven insights. Reporting to the Commercial Manager, you will lead the development and execution of business intelligence initiatives, collaborating with cross function teams to gather, analyse, and derive actionable insights.

**What you can expect in the role**
- Analyse large datasets to identify trends, patterns, and correlations, relevant to operations
- Generate actionable insights and recommendations based on data analysis to support strategic decision-making processes
- Develop and maintain comprehensive dashboards and reports for key performance indicators (KPIs) related to sales, inventory, customer behaviours, market trends
- Undertake customer analysis to understand diverse customer groups, their preferences and purchase behaviours
- Analyse sales data, labour patterns, and trends to forecast guest demand accurately. Use these forecasts to support optimized crew levels
- Conduct research and competitive analysis to identify opportunities and threats in the retail and QSR landscape
- Collaborate with leadership, commercial insights, operations, supply chain, and marketing teams to develop data-driven strategies
- Provide recommendations to optimize inventory levels, improve sales forecasting and enhance overall operational efficiency
- Collaborate closely with marketing to implement data-driven approaches to measure the impact of marketing efforts on sales conversion rates, customer acquisition and customer retention
- Foster a data-drive culture within the organisation, promoting the use of business intelligence tools and techniques
- Oversee data collection, integration, and storage processes, ensuring data, quality and consistency
- Implement data governance practices and policies to maintain data security, privacy and compliance with industry standards and regulations

You will be successful in this role if you have
- A Bachelors degree in Business, Analytics, or related field
- Proven experience as a Business Intelligence Manager, preferably in the retail industry
- Strong analytical and problem solving skills with the ability to translate data into actionable insights
- Proficient in data visualization tools and business intelligence platforms
- Excellent communication and collaboration skills with the ability to work cross functionally

**Benefits**

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

- Hybrid work environment - 1 WFH day p/week
- Phone allowance - up to $100 p/month
- Up to 5 weeks annual leave (conditions apply)
- Career growth - Australia and internationally
- Opportunity to become a franchisee
- Annual bonus scheme
- Paid parental leave
- GYG gift voucher