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Itsm Release Management Lead

3 weeks ago

Brisbane, Australia CYOS Solutions Full time

**Application closing date**: Monday, 02 June 2025 - 11:59pm, Canberra time

**Estimated start date**: Tuesday, 01 July 2025

**Location of work**: QLD

**Length of contract**: 12 months

**Contract extensions**: 1 x 12 months

**Security clearance**: Must be able to obtain Baseline

**Rates**: $90 - $120 per hour (inc. super)

The Aged Care Quality and Safety Commission (ACQSC) is seeking an ITSM Release Management Lead.

Key Responsibilities:

- Plan, manage, and coordinate all activities related to the technology release process, including scheduling, communication, and documentation for RBAC and other digital products.
- Define and implement release management processes and ensure adherence to the best practice process is followed across all teams.
- Collaborate with project managers and operational stakeholders to identify potential risks and issues in the release pipeline and mitigate them effectively.
- Facilitate release planning meetings and post-release reviews to gather feedback and improve processes.
- Work with project managers and operational stakeholder teams to provision and maintain environments, ensuring that they align with project requirements.
- Provide regular updates to stakeholders on the status of releases, including risks, issues, and key milestones.
- Maintain comprehensive documentation for all release and environment management processes, including configuration management, deployment procedures, and rollback plans.
- Ensure that all releases comply with regulatory requirements, security policies, and internal standards.
- Conduct audits and reviews of release processes and environments to identify areas for improvement and ensure continuous compliance.

**HOW TO APPLY**

Please update your CV to highlight your previous work experience to demonstrate your suitability for this role. You will be required to provide a written summary of no more than 3000 characters to demonstrate your capability and capacity for the role by addressing the Key Responsibilities in the Job Description.