Customer Service

1 week ago

Perth, Australia PERSOLKELLY Full time

Our National utilities client based in Murdoch, is seeking multiple readily available Customer service superstars to join their busy team for a 6 month assignment with possible extension.

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

Our National utilities client based in Murdoch, is seeking multiple readily available Customer service superstars to join their busy team for a 6 month assignment with possible extension.

Working hours: Full time 38 Hours (Monday - Friday) rotating shifts between 8.00am - 5pm - 1 hour lunch break. (shifts are: 8am - 4pm, 8:30am - 4:30pm, 9am - 5pm)

Start Date: ASAP (15th May)

Pay rate: $32 p/h + super

Parking: Free parking onsite

**The Role**

Some of the key responsibilities of this role include:

- Quoting and processing orders
- Answering customer queries regarding their account / invoicing / order status
- General administrative duties
- Conflict resolution where needed assisting clients to resolve any discrepancies in their order or with their billing.

**Role Requirements**
- Proven work experience in a Customer Service Officer role
- Experience with high volumes of inbound calls is beneficial
- Good experience using different systems (full training will be providing)
- Excellent verbal and written communication and organisational skills
- Ability to multitask

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**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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