Manager - Core Technology Operations

**Date**:20 Sep 2024

**Location**: Melbourne, VIC, AU, 3002

**Company**:Orica

**About Orica**

At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It’s an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

**About the role**

The Manager - Core Tech Operations ensures the secure and highly disciplined management of Orica’s global Core Technology services, through leadership of the operations teams and managed services partners. This includes cloud platforms, cloud and on-premise infrastructure, virtualisation, compute, storage, backup, recovery, network services including SD-WAN, LAN, Wireless and telephony.

Working closely with stakeholders across the business, whilst working in alignment with Orica’s IT strategy to drive a simplified, standardised, cost effective and highly disciplined environment.

**What you will be doing**

The Manager - Core Tech Operations will oversee the 24x7 support and management of core technology services across a varying range of technology and platforms, ensuring they are measured, monitored, cost effective and reliable, sustaining a program of continuous improvement.

The role requires enhancing and maintaining finance, security, and operational standards across Core Technology operations, monitoring against those standards and address any variance, pushing for improved outcomes such as standardised and automated delivery, and eliminating complexity. You will have a desire to develop, maintain, and have an intimate knowledge of, accurate facts and metrics, be courageous to make decisions and take measured risk based on these metrics, and be prepared to challenge the status quo.

You will be able to communicate clear direction, influence your peers and stakeholders to help with eliminating complexity and seek alignment to our strategy, and possess the ability to interact effectively with engineers, vendors, peers and executives, desiring to understand Orica’s business and how you and the team sustain and add value.

**What you will bring**
- 10+ years in IT Service Delivery or similar capacity, and 5-10 years’ experience in IT service delivery to a global company.
- 5-10 years of direct people management.
- Excellent leadership and interpersonal skills, with the ability to manage a global team, understand business needs, effectively communicate and collaborate with diverse stakeholders.
- Deep understanding of IT cloud platforms, infrastructure and networks; Cloud platforms and how to extract the capability of the major hyper scalers with sufficient operational guardrails.
- Cloud IaaS hosting and virtualisation: Experience with multi-cloud including VMWare, Azure, Google Cloud and/or AWS (Amazon Web Services), and cloud tools (GitHub, Terraform)
- Hardware asset management
- Microsoft Infrastructure services
- Backup and recovery inc. Database (e.g. Commvault)
- Network services: WAN, LAN and WLAN for office and industrial (e.g. Cisco ISRs, Viptela SD-WAN (software defined wide area network))
- Remote Access tools (e.g. Zscaler ZIA)
- Strong business acumen and ability to develop and implement global processes without negative impact to staff.
- Demonstrated ability to develop and execute strategic plans, drive innovation, and drive projects.
- Demonstrated commercial acumen and experience of managing budgets $10M+, with strong negotiations skills, understanding how actions contribute towards improving business outcomes.
- Demonstrated Tier 1 vendor management experience including governance and contract lifecycle management.
- A solution and outcome focus with a preparedness to “roll up your sleeves” and be part of the solution.
- Transparency using accurate facts and metrics to drive continuous improvement.

**What we offer**

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.- You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

**We respect and value all**

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions.

All qualified applica