Restaurant Technology Analyst

2 days ago

Surry Hills, Australia Guzman y Gomez Full time

**Company Description**
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
**Job Description** Job Description**

We are seeking a **highly skilled and motivated Restaurant Technology Analyst** to join our team at **GYG**. In this dynamic and impactful role, you’ll be at the forefront of analysing, designing, and implementing enterprise systems that power our restaurant operations and business processes.

As a key member of the team, you’ll collaborate with cross-functional stakeholders to optimise systems, automate workflows, and ensure technology is aligned with our fast-paced, customer-focused environment.

**Key Responsibilities**
- Collaborate with business stakeholders to analyse requirements and define system objectives, specifications, and documentation.
- Assess current restaurant technology systems and operational processes to identify areas for improvement and optimisation.
- Design, develop, and implement integrated enterprise solutions in collaboration with IT, Operations, and other functional teams.
- Troubleshoot system issues, ensure uptime and reliability, and implement necessary fixes or enhancements.
- Lead and participate in system testing to ensure functionality, performance, and data integrity.
- Provide end-user training and ongoing support to ensure effective use of technology tools across all restaurant locations.
- Monitor system performance, maintain documentation, and drive continuous improvement initiatives.

**What you’ll bring**:

- Bachelor’s degree in Computer Science, Information Systems, or related field
- Experience in a Restaurant Technology Analyst, IT Support, or similar role
- Strong knowledge of restaurant systems (POS, menuboards, payments, inventory)
- Analytical mindset with strong problem-solving skills
- Clear, effective communicator with strong interpersonal skills
- Able to work independently and in cross-functional teams
- Familiarity with relational databases and SQL (preferred)
- High attention to detail and comfort working in a fast-paced environment.
- Willing to join a 24/7 on-call rotation for critical issues

**Benefits**

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

- Career growth - Australia and internationally
- Opportunity to become a franchisee
- Annual bonus scheme
- Paid parental leave
- GYG gift voucher

  • IT Support Analyst

    1 week ago

    Surry Hills, Australia Guzman y Gomez Full time

    **Company Description** At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way...

  • Commercial Finance Analyst

    1 week ago

    Surry Hills, Australia Guzman y Gomez Full time

    **Company Description** At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way...

  • Commercial Finance Analyst

    8 hours ago

    Surry Hills, New South Wales, Australia Guzman y Gomez Full time $80,000 - $120,000 per year

    Company Description Guzman y Gomez (GYG) isn't just about reinventing fast food – we're a powerhouse ASX 300 listed group experiencing significant growth across Australia, the US, Japan, and Singapore And it all gets managed right here in our vibrant Surry Hills HQ by a finance team that's as sharp as our salsa. This isn't just a job; it's your chance to...

  • Cloud FinOps Analyst

    3 hours ago

    Surry Hills, New South Wales, Australia Endeavour Group Full time $90,000 - $120,000 per year

    Company DescriptionCloud FinOps Analyst (Azure & GCP)Permanent, Full TimeSydney, Hybrid workingLet's create a more sociable future togetherEndeavour Group is Australia's largest retail drinks network under the Dan Murphy's and BWS brands. We also run the country's largest portfolio of licensed hotels. Endeavour Group demerged from Woolworths in 2021 and as...

  • Media Analyst

    1 week ago

    Surry Hills, Australia Streem Full time

    **Description**: **About the Company** Streem delivers comprehensive and realtime Print, Online, Television, Radio and Social media intelligence to corporate and government media teams across the ANZ market, helping them to monitor, analyse and respond to news as-it-happens. A challenger business in a highly monopolised market, Streem applies technology and...

  • PMO Analyst

    2 weeks ago

    Surry Hills, Australia Endeavour Group Full time

    Company Description **Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...

  • Market Insight and Talent Delivery Analyst

    2 weeks ago

    Surry Hills, New South Wales, Australia The Onset Full time $80,000 - $120,000 per year

    At Onset, we're about more than recruitment—we're about enabling growth, building strong partnerships, and staying ahead of the curve in an evolving world of work. Right now, we're looking for a Market Insight & Talent Delivery Analyst to join our team and play a pivotal role in delivering the intelligence that fuels smarter decisions for both our clients...

  • ICT Business Analyst

    5 days ago

    Surry Hills, New South Wales, Australia EDSTART PTY LTD Full time $80,000 - $120,000 per year

    About the RoleEdstart is seeking a full-time ICT Business Analyst to lead business analysis initiatives and system improvement projects. This role will involve gathering and documenting requirements, analysing processes, and delivering functional solutions that support business operations and strategic objectives.Key ResponsibilitiesThe ICT Business Analyst...

  • Strategy Analyst

    2 days ago

    Surry Hills, Australia Big Picture Medical Full time

    **The Role** As a Strategy Analyst, you will be instrumental in the strategic direction, detailed planning and cross area projects. You will work closely with the Chief of Strategy and Performance, the Chief Product Officer and Chief Growth Officer. Strategy & Performance at Big Picture has responsibility over several areas: - Setting the strategic...

  • Cloud FinOps Analyst

    5 hours ago

    Surry Hills NSW, Australia Endeavour Group Full time $80,000 - $120,000 per year

    About UsCloud FinOps Analyst (Azure & GCP)Permanent, Full TimeSydney, Hybrid workingLet's create a more sociable future togetherEndeavour Group is Australia's largest retail drinks network under the Dan Murphy's and BWS brands. We also run the country's largest portfolio of licensed hotels. Endeavour Group demerged from Woolworths in 2021 and as part of the...