Aps3 Helpdesk Support Officer

2 days ago

Canberra, Australia HAYS Full time

A central agency recruiting for an APS3 Helpdesk Support Officer

**Your new company**
This leading Federal Government Agency is known for their service delivery against key projects that have a direct impact on the Australian Community, they have a nationwide presence and have a significant role in the growth and development of the Australian Government.

**Your new role**
This is an exciting position where you will work with a variety of both internal and external stakeholders to deliver against major projects which are highly scrutinised by the rest of the Government, duties and tasks of this role are inclusive of, but not limited to the following;
- Answer and respond to general enquires from internal and external stakeholders
- Triaging of enquires
- Issue resolution
- Dispute resolutions
- Reporting of metrics
- Other adhoc duties as required

**What you'll need to succeed**
This role is only open to Australian Citizens and to be successful in this role you must have the ability to work in a full-time capacity Monday to Friday and be open to working rostered hours over a 7-day week during peak times come June/ July.

**What you'll get in return**

**What you need to do now**

**LHS 297508** #2748756

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