Motor Claims Officer
1 week ago
**Full Time permanent role based at Mile End **with opportunity to WFH**:
- **Join a high performing team with a fun, inclusive and supportive culture**:
- **Showcase your Claims experience in Motor Claims**
**Your new opportunity**
Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management of motor claims.
This exciting role will involve you providing an exceptional level of member service by responding to all internal and external customers regarding their insurance claims queries. As well as processing claims within the RAA Insurance claims area, within established guidelines, efficiently and professionally, in order to achieve a fair and equitable settlement, you will:
- Provide outstanding service to our Members
- Liaise with stakeholders such as Assessors, Loss Adjusters, Investigators and Solicitors
- Process claims and associated administration
- Able to achieve set KPI’s and quality targets consistently
**About you**
You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.
At RAA we hire on cultural fit first and technical fit second However, to be successful in the role you will need to have:
- Motor or similar claims experience is preferred
- Outstanding attention to detail and excellent verbal and written communication skills
- The empathy to deal with customers who have suffered a loss
- A positive can-do attitude and team ethos
- Intermediate PC skills, and experience with Insurance based systems.
**About us**
As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.
In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We’re also one of the state’s largest employers (and growing), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too - but all still proudly SA-based.
***
**Benefits**
***
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:
- Free RAA premium road service
- Access to our Member Benefits program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
-
Motor Claims Officer
15 hours ago
Mile End, Australia RAA Full time**Full Time permanent role based at Mile End **with opportunity to WFH**: - **Join a high performing team with a fun, inclusive and supportive culture**: - **Showcase your Customer Service experience in Motor Claims** A fabulous opportunity has become available for an experienced Claims Officer to handle the management of general insurance motor...
-
Motor Claims Lodgement Officer
2 weeks ago
Mile End, Australia RAA Full time**Join a resilient, high performing call centre team with a fun, inclusive and supportive culture**: - **14**th** April 2025 commencement, salary of $60,975 + super + benefits**: - **Full-time roles based at Mile End, WFH possible after probation** **Your new opportunity** The award-winning RAA Insurance team has a fabulous opportunity for you to join...
-
Home Claims Officer
6 days ago
Mile End, Australia RAA Full time**Join a high performing team with a fun, inclusive and supportive culture**: - **Showcase your Insurance Claims experience in a growing organisation**: - **Permanent Full-time role available** **Your new opportunity** Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the...
-
Claims Service Officer
2 weeks ago
Mile End, Australia RAA Full time**Join a resilient, high performing call centre team with a fun, inclusive and supportive culture**: - **13**th** January 2025 commencement, salary of $60,975 + super + benefits**: - **Full-time & Part-time roles based at Mile End, WFH possible after probation** **Your new opportunity** The award-winning RAA Insurance team has a fabulous opportunity for...
-
Motor Claims Recovery Officer
15 hours ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Recovery Officer** **(** **Job Number**: **220001PX** **)** **Description** **Motor Claims Recovery Officer** **About the role** We are seeking experienced individuals with strong recovery or complex motor claims management experience to join our results-driven, outcome focused team. You will be responsible for the identification and...
-
Motor Claims Recovery Officer
1 week ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Recovery Officer** **(** **Job Number**: **220001DR** **)** **Description** **Motor Claims Recovery Officer** **About the role** - Multiple start dates available - $30.18 commencement rate at entry level. Experience levels may be considered - Full Time & Part Time hours available hours rostered over a 7-day working week - Shifts available...
-
Motor Claims Management Officer
6 days ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Management Officer** **(** **Job Number**: **2200012W** **)** **Description** **Motor Claims Management Officer** **About the role** We are seeking highly motivated, resilient, reliable, positive customer service professionals to join the Motor Claims team. Customer service and a desire to help is key. Applicants who love to help others,...
-
Claims Management Officer
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Claims Management Officer - Motor Claims** **(** **Job Number**: **220001CZ** **)** **Description** **Claims Management Officer - Motor Claims** **About the role** - Multiple start dates - $30.18 commencement rate at entry level. Experience levels may be considered - Full Time & Part Time hours available hours rostered over a 7-day working week - A...
-
Claims Management Officer
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Claims Management Officer - Motor Claims** **(** **Job Number**: **220001D0** **)** **Description** **Claims Management Officer - Motor Claims** **About the role** - Multiple start dates - $30.18 commencement rate at entry level. Experience levels may be considered - Full Time & Part Time hours available hours rostered over a 7-day working week - A...
-
Motor Assessor
2 weeks ago
Mile End, Australia RAA Full time**Exciting opportunity to join SA’s iconic RAA Insurance**: - **Full-time permanent position based at Pickles Auctions (Salisbury Plains)**: - **Join a high performing team with a fun, inclusive and supportive culture** This exciting new opportunity will see you as a Motor Assessor based at Pickles Auctions, Salisbury Plains, review, consider,...
