Customer Service Officer

1 day ago

Sandringham, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, BK's Gymnastics - Bayside 3191** - Be part of something new and exciting - Opportunity to play a vital role in growing active, healthy, happy children - Join a great team committed to building a fun environment for children This is a great opportunity for passionate and friendly people who enjoy working with children and being a part of a fun and vibrant team. **ABOUT THE OPPORTUNITY** BK Gymnastics is looking for amazing Customer Service Officers to join our team to play a large role in ensuring everyone who visits our Centre has an exceptional experience. The primary purpose of the position is to ensure that from the time customers and their children enter our facility they feel welcome, engaged and support through answering class enquires, billing support, first class welcome as well as supporting our coaches to ensure that the centre is being maintained to a high standard. **YOU WILL ALSO**: - Ensure all members are welcome and supported when in the Centre - Support the Centre Manager in customer engagement and retention programs - Ensure all enquiries are being answered in a timely and efficient manner - Ensure that you are working closely with the Centre Manager in promoting marketing programs and initiatives - Assisting with stock control and ordering - Maintaining a high standard of presentation in the Centre - Reception / Front desk duties - Ensuring the confidentiality, credibility and safety of all members on site - Working with the team to ensure that everyone who enters our facilities have a good experience from beginning to end. **WHAT WE ARE LOOKING FOR?** - Must have a ‘can-do' attitude and a customer service focus - Enjoy working with children - Strong attention to detail - Proven history in customer service, administration or sport and recreation fields an advantage but not essential. **BENEFITS OF WORKING WITH US**: BK Gymnastics offers a friendly and dynamic working environment, ongoing support and professional development opportunities. **ADDITIONAL NOTES**: BK Gymnastics is an Equal Opportunity Employer that respects and values diversity and inclusion. BK Gymnastics welcomes everyone to apply, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation, and physical ability. BK Gymnastics is a Child Safe Organisation, employment is conditional on satisfactory referee checks, a current Working with Children Checked, National Criminal History check, proof of the right to work in Australia and you will be required to complete level 2 first aid certificate. **The Company** **Belgravia Kids (BK) **is the latest venture for the Belgravia Group and the realisation of a clear goal from Belgravia founder, CEO and Chair, Geoff Lord: "**To positively impact the lives of a million Australian Children each year through physical activity".** Over recent years, a more sedentary lifestyle and significant population growth in our major cities have led to a rise in obesity and a worrying lack of basic physical skills. The result is that today’s kids may be the first generation with a shorter life expectancy than their parents. **TO APPLY**: **If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in the sport & leisure industry, we want to hear from you** We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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