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Functions Coordinator

2 weeks ago

North Richmond, Australia Panthers North Richmond Full time

North Richmond Panthers has an exciting opportunity for an energetic and versatile customer service professional to join their friendly Panthers Events team.

**Main Duties and Responsibilities will include, but are not limited to**:

- Maximise and convert event enquiries into confirmed bookings, up-selling wherever possible;
- Coordinate all events in an efficient, friendly and productive manner;
- Anticipate clients’ needs and deliver a personal and flexible service;
- Maintaining and reporting accurate information relating to weekly sales, new accounts and contracts;
- Ensure all account management tasks are completed from initial proposal through to closure of the account;
- Create and uphold client relationships and personally follow up on all bookings;
- Ensure daily activities in Event Pro are addressed and actioned accordingly;
- Represent the club at various trade shows, expos and functions;
- Overseeing multiple events and ensuring each events run according to plan and schedule and;
- Shift and staff management of events.

**To be successful in this role, you will have;**
- Minimum 2-3 years sales/event experience within the events or hospitality field;
- Excellent customer service skills;
- A good level of physical fitness as this role can be physically demanding;
- Energetic and enthusiastic approach to your work;
- Strategic thinking skills and the ability to handle multiple task and projects;
- Proficient in using computers and Microsoft Office Suite (Word, Excel, Outlook);
- Knowledge of EventPro software will be advantage;
- Fantastic communication skills;
- RSA and RCG Certificates and;
- Excellent time management and administration skills.

You will demonstrate a strong work ethic, quick thinker, a commitment to customer service with a professional phone manner and a high standard of personal grooming, you will take pride in your appearance and your workplace. You will also have the ability to work in a team as well as autonomously.

You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.

The Panthers Group is an Equal Opportunity Employer and encourages indigenous Australians to apply