Accounts Receivable Officer

2 days ago

Mount Waverley, Australia I-MED Full time

You will be responsible for ensuring daily accounts receivable tasks are completed including processing patient refund paperwork, following up on outstanding payments, and handling queries from patients and our clinic sites. This role offers the opportunity to work in a dynamic healthcare environment and contribute to providing comprehensive care to patients and customers.

**What you will do**:

- Handling of both i**nbound and outbound telephone queries** with patients and our clinic sites.
- Completion of d**aily accounts receivable tasks** such as: finalising patient refund paperwork, reviewing returned mail, liaising with Medicare on returned payments
- Accurate and timely receipting of cheques, credit cards and related payments
- Collecting outstanding or **overdue invoices**
- Ensure that all patient and inter-departmental enquiries are handled in accordance with the current I-MED policy

**Your experience**:

- Previous **experience** in Accounts Receivable role within a **medium to large organisation**
- Experience in the healthcare industry and exposure to Medicare Benefits Schedule is highly regarded
- It would be highly beneficial to have experience with **Visage and Comrad** platforms.
- Exposure to a **high-volume environment** and the ability to work toward deadlines
- Strong understanding of **medical coding and billing** processes

**Life at I-MED Radiology**:
Commitment to continuing professional development (CPD) and career advancement.

Opportunities to progress with I-MED's continued growth and expansion.

Competitive remuneration package with flexible work options (Minimum 3 days in the office, 2 days WFH).

Commitment to your health and well-being, including access to employee assistance program.

A range of employee benefits, such as paid parental leave and discounted health insurance.

An innovative, respectful and welcoming clinic environment united in the pursuit of excellence.

**About us**

I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.

At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That's our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time.

**Diversity & Inclusion**:
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

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