Client Services Associate
2 days ago
Sydney- Asset Management- PermanentThis team has evolved to be very client service focused rather that daily processing, so they are seeking very strong written and verbal communication and client service skills to handle queries from clients.
**Overview**
- Middle Office exists to provide administration activities which support our clients start of day position. This includes trade matching, instructing settlement, managing cash flows, reconciliation and reporting.
- Oversight of offshored teams and day-to-day interaction with clients
- Change implementation including on-boarding new business, changes to existing processes to meet client requirements, self-generated process enhancements and the creation and implementation of new services.
- Regular interaction with Investment Managers, internal stakeholders. Other business interfaces include transitions, fund accounting, performance and compliance, client service management, IT
**Client service delivery**
- Oversight of matching across a range of products, including equities, fixed income securities and foreign exchange, ensuring internal and market deadlines are met and in line with Service Level Agreements.
- Building strong collaborative relationships with clients, brokers and other external third parties
**Qualifications**
- Degree education - preferable commerce and finance.
- Four years plus experience in one or more of the required product areas - Asia Pacific and Global markets experience Ideal
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