
Client Relationship Officer
14 hours ago
**Responsibilities**:
- Positively engage with prospect clients and gather information regarding their enquiry, identify their needs and recommend services
- Act as the main point of contact for customers in a consistent and professional manner.
- Coordinate jobs calendar and liaise with operational team as required
- Keep track of enquiries and follow up on unconfirmed jobs
- Create invoices and consolidate accounts
- Provide other administrative duties as required
**To be successful in this position, you will have the following skills and experience**:
- First-class customer service skills
- A confident phone manner with the ability to convert inbound and outbound calls to jobs
- Exceptional attention to detail
- Knowledge using Xero Accounting Software is preferable but not essential
This role is ideal for someone who thrives on delivering exceptional customer experiences, utilising excellent communication skills & maintaining a busy schedule
**Job Types**: Full-time, Part-time
Part-time hours: 20 - 40 per week
**Salary**: $30.00 - $35.00 per hour
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- NORTH MANLY, NSW 2100: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location: Hybrid remote in NORTH MANLY, NSW 2100
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