
Claims Officer
2 weeks ago
Primary Details
Time Type: Full time
Worker Type: Employee
Please see more information about QBE careers here
Careers
- Location: Parramatta, NSW
- Type: 12-month Fixed Term Contract
The opportunity
We now have an exciting opportunity for a Motor Claims Officer to join our friendly and knowledgeable team based at our Parramatta office looking after Total Loss, Fire & Theft claims. With a focus on team collaboration and our #QBEDNA this role is a great opportunity for someone looking to take the next step in their career with full training provided.
Your new role- Provide an exceptional operational and customer service experience for diverse internal and external stakeholders with our customers, brokers and partnerships.- Assist in the growth and retention of business by providing timely and effective solutions that adhere to QBE guidelines.- Manage fire, theft & total loss claims in line with set procedures and policies, ensuring that claims are documented correctly, and resolved with a prompt and effective outcome.- Manage claims using the appropriate external and internal Recover and Salvage specialists to achieve the settlement outcome efficiently and effectively.
About you- Previous experience in motor or general insurance claims is advantageous but not essential- Strong customer service skills with a highly empathetic approach- Excellent communication skills, both verbal and written, with an engaging and courteous phone manner.- Ability to multitask effectively, managing competing priorities to meet customer needs.- Exceptional organisational and analytical skills, with the ability to critically assess and prioritise tasks.- A passion for making a difference while helping people in their time of need
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment - what if it was yours too?
Careers
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice- 12 weeks’ gender-equal flexible leave for all new parents, including paid super- The ability to maximise retirement savings through voluntary super contributions and company matching- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums-
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- 2021 LinkedIn Top Employer & HRD Employer of Choice- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards- Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)- Family First accredited employer since 2021
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at
Skills:
Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail-Oriented, Insurance Policies, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance
Application Close Date: 20/02/2025 11:59 PM
How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each juris
-
Claims Officer
2 weeks ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Your part in a changing world At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management...
-
Claims Officer
2 weeks ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Claims Officer - Complex Commercial Property claims Location: Sydney or Melbourne Type: Full-time, Permanent Position - Do you have exposure to high value commercial property claims!? - Are you a driven individual who loves a challenge and thrives off a fast paced environment? - Join our...
-
Claims Officer
2 weeks ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta or Brisbane- Type: Permanent, full time (Hybrid) The opportunity We’re looking for a skilled Claims Officer to join our dynamic Commercial Property Claims team. In this role, you’ll play a key part in...
-
Claims Officer
2 weeks ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta- Permanent, Full Time role The Opportunity Take the reins as a Claims Officer - Elders Property Claims. You’ll be handling claims for domestic, farm, and commercial property damage from fire, floods, theft, and...
-
Claims Officer
2 weeks ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta, NSW- Type: Permanent The opportunity We have an exciting opportunity for a Motor Claims Officer to join our friendly and knowledgeable team based in our Parramatta office looking after Total Loss, Fire & Theft...
-
Claims Officer
6 days ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta, NSW- Type: 12 month fixed term contract - The opportunity - We now have an exciting opportunity for a Motor Claims Officer to join our friendly and knowledgeable team based at our Parramatta office looking after...
-
Claims Officer
6 days ago
Parramatta, Australia HCF Full timeJoin Australia's largest not for profit health insurer. About the Role As a Hospital Claims Officer, you will be responsible for processing high volume hospital claims. This role has a strong customer service focus, and it is essential that accurate information and exceptional service in provided responding to enquiries raised by internal customers,...
-
Claims Officer
6 days ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Claims Officer - CTP - Permanent Full Time - Location: Parramatta & Lismore NSW The opportunity At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team. Supporting people get their lives back on track after sustaining major injuries and...
-
Claims Officer
5 days ago
Parramatta, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee - Claims Officer - CTP - Permanent Full Time - Location: Parramatta The opportunity - At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team to support people to get their lives back on track after an injury and, make a positive impact in...
-
Claims Management Officer
5 days ago
Parramatta, Australia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...