Settlements and Office Admin Assistant for Car

Are you someone who prides yourself on providing high levels of customer service? Do you have excellent administrative skills paying attention to detail and accuracy? Do you enjoy working as part of a team in a fast-paced environment? Can you juggle multiple tasks and conflicting priorities? If you have answered yes, we have an exciting opportunity for you to join our Settlements team

We are looking for a tenacious and enthusiastic personality to provide a high quality of customer service to all new and existing clients. We pride ourselves on having a fun team environment, where anyone wishing to excel in the many different aspects of our business has multiple opportunities to progress in their career.

**About the role**:

- A high-volume role which requires strong attention to detail.
- Reviewing and processing incoming loan contracts accurately
- Identifying inconsistencies with customer documentation and information provided
- Ensure compliance with the customers Service Level Agreement
- Entering of data to ensure seamless settlement and set ups with lenders
- Communicating with various internal and external stakeholders to solve queries
- Liaising with sales consultants regarding their queries
- Communicating issues with settlement documents to internal and external stakeholders
- Have a good understanding of credit policy and cross train in this area to be proficient in credit
- Processing settlements and inputting client loans into our CRM

**About you**:
To be successful in this role, you will have previous experience in Customer Service, Financial Services or in a previous settlements position. You will also be:

- An eagle eye with detail and accuracy
- Be able to work under pressure and work to tight deadlines
- Relish working in a fast paced team environment
- Have strong processing skills with a focus on accuracy
- Motivated to learn
- Strong in numerical and time management skills
- Excellent interpersonal and communication skills to liaise with internal and external staff
- A customer service focus - you naturally know how to provide a first-class experience
- Fun and vibrant

**Benefits and Culture**

Enjoy working in a professional and friendly environment, conveniently located next to crossfit, gyms, and southland shopping centre.

Our culture is to be in a continuous learning environment, be experts in our field, but still have fun We provide ongoing training and development, recognize hard work and are big on team culture.

We offer good remuneration and salary packaging benefits, we also provide cars and finance at wholesale prices to employees.

**About us**

Since 2004 we have been working to become Australia's leader in **car finance**, **car buying **(LMCT 11436) and **fleet management **for personal and business clients.

We are achieving this by providing outstanding commitment to the specific needs of each individual client through continuous improvement and innovation in the driving factors that influence their buying decisions.

We are committed to service excellence, employee engagement and innovation.

We are seeking people with an **"I can do Attitude**", if that is you we would love to hear from you

Please attach a cover letter along with your resume and tell us why you'd love to join our growing team

**1300 134 646**

**Kim Hunter**

**Job Types**: Full-time, Part-time

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Performance bonus

Ability to commute/relocate:

- Moorabbin, VIC 3189: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Office administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location