Care Coordinator

1 week ago

Shailer Park, Australia Right at Home Full time

**Description**:
**Right at Home Greater Logan** is a leading provider of quality in-home care. Our mission is to improve the quality of life for those we serve; ensuring the Right Care, Right at Home. We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability including NDIS participants. Our services help clients to remain safe and independent in their homes.

We are a fast growing, family owned business, that is seeking a highly positive, team player to join our Greater Logan office based in Shailer Park.

**We are**seeking an experienced, enthusiastic and highly motivated Care Coordinator to coordinate, manage and administer the delivery of care services to our clients. Our clients are a mix of **Home Care Package,** **NDIS and Private Pay** across all age groups.

**As a care coordinator, you will..**
- Manage a client load of 30-40 clients.
- Be the main point of contact for our clients for everything from: rostering, budgets, purchases and more.
- Be the main point of contact for care staff in regard to: training, guidance and technical advice.
- Be a leader within Right at Home and a role model for the company.
- Provide nursing support to our clients (for EN's & RN applicants only).
- Advocate for your clients for all matters.

**Why Choose Right at Home Greater Logan?**
- Competitive salary between $70,000 to $85,000 based on experience and qualifications.
- Periodic performance bonuses distributed throughout year.
- Company phone and laptop.
- A friendly, supportive team who are passionate about our industry.
- Use of a company car for all work related travel through the week.

**Qualifications**:
**Essential**
- Either:

- **Cert III/Cert IV** (Aged/Disability Care) OR
- **Registered Nurse (RN)** with current AHPRA registration OR
- **Enrolled Nurse (EN)** with current AHPRA registration
- Experience within the aged care/disability/mental health in community setting
- Understanding of Aged care & Disability standards and consumer directed care
- First Aid, current CPR and National police check
- Working with children Blue Card (or willingness to obtain)
- Drivers licence - Australia
- High level of computer literacy and understanding of technology
- Understanding of clinical governance and continuous improvement
- Possess a 'can-do' positive attitude and work well in a team environment
- A team player who enjoys working in an office environment
- Ability to problem solve and think quickly under pressure
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent customer service skills with exceptional verbal and written communication skills
- Excellent time management skills

**Preferred Skills**:
**Preferred Skills**:

- Previous care coordination experience
- Previous experience with rostering is highly desirable
- Experience with Microsoft Word and Excel
- An outgoing personality with high energy levels, good communication skills and personable telephone manner
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisation
- Sound knowledge and understanding of home care services and guidelines

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