Salesforce Effectiveness Manager

15 hours ago

Mascot, Australia Winc Full time

**Winc** is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

The **Salesforce Effectiveness Manager (12-month maternity leave cover fixed term contract) **is responsible to drive and continuously improve the operational effectiveness of Winc’s Salesforce platform. This role works closely with the sales teams to define key metrics, identify, and analyse performance trends and investigate factors impacting organisational success & profitable growth.

**In this role you will be responsible for**:

- Design, develop, document and test complete solutions for our sales team to utilise Salesforce
- Support the continuous development of Salesforce to ensure it remains aligned to the evolving needs of the business.
- Liaising with relevant teams and stakeholders across areas of the organisation to understand business context for change
- Designing scalable, best practice solutions with a focus on exceptional user experience.
- Coordinate continuous development, test and Integration of new features.
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- Identify unused or underutilized platform features
- Helpdesk support of system users.

**Skills & experience required to succeed in this role**:

- 5+ years’ experience in corporate reporting role, Finance, Marketing or Sales/Sales Operations
- Advanced analytical skills including managing/merging/synthesizing data across SFDC, Marketing Cloud, Tableau, to develop insights and inform decisions
- Strong relationship management skills with the ability to troubleshoot, communicate, and negotiate with all levels of the business
- Ability to translate analyses into compelling narratives and the confidence to challenge the status quo
- Comfortable leading and facilitating cross-functional stakeholder meetings with equal ability to quickly synthesize information to drive outcome

**Working with us**

We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming environment for everyone.

We’ve made diversity a priority and our Social Agenda outlines our commitments to this, as well as to safety in our operations, First Nations peoples empowerment, environment and packaging, and social compliance within our supply chain.

We’re committed to setting our people up for success and providing the tools and environment to enable you to perform your best and develop your career at Winc, and our star performers are recognised through our quarterly Our Heroes program.

Team members are eligible for a number of benefits, including an employee discount, corporate partner discounts, generous access to our Employee Assistance Program, Lifestyle Leave and Volunteering Leave.
- Winc is an inclusive and diverse workplace. We encourage women and Aboriginal and Torres Strait Islander Peoples to apply._

**To Apply**: Send your resume to the Winc People Team by selecting ‘Apply’ and following the prompts.

No Recruitment Agencies - We have this one covered

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