Team Leader Role for Call Centre Agent no Cold

6 days ago

Melbourne, Australia Cheapbills Full time

**Are you a high-energy, self-driven individual with sales and management experience? We have an opportunity for the right person to lead a team, earning uncapped commissions.** **We’re looking for someone with**: - Sales experience (B2B experience preferential); and - Management experience. **Compensation**: - A starting base salary of $55,000 - $60,000 + Super + Generous Commission structure (negotiable based on level of experience)_ **Hours**: - Monday to Friday: 12.00 am - 8 pm _ **About Cheap Bills** We are a **utility comparison company,** finding customers the best offers available in **energy and broadband. **Our core value of **"Making utility Bills cheaper” **drives us; we are passionate about helping customers reduce household bills, saving time and money. **We're looking for a dynamic and detail-oriented team leader.** We want to hear from you if you have a can-do attitude, a desire for personal and professional development, and a commitment to growth **The role**: Lead a team in: - Business-to-Business sales calls (**no cold calling**). - Driving team results and adhering to KPIs. - Customer relations management and client liaison. - Data entry. - The role requires grasping new information quickly, learning about various products and services, and navigating multiple Customer Relation Management systems efficiently. **What we are looking for**: - Call Centre **Sales experience**; - **Business-to-Business sales** experience; - **Management/team leader** experience; - Experience in the **energy and telecommunication** sector is beneficial; - Energetic/bubbly personality; - Experience with **Key Performance Indicators** (KPIs) and a result-focused mindset; - An **eye for detail, **ensuring accuracy and precision in agent-to-customer interactions and administrative tasks; - **Customer-orientated** and **solutions-focused**; - Ability to **learn fast **and **multitask** while navigating multiple systems/platforms. **What's in it for you**: Our office is in Melbourne CBD, just 400 meters from Flinders Street station. It has city views and is minutes from Hozier Lane, which has a laid-back atmosphere. **Competitive salary & commission **schedule with unlimited earning potential through commission. **Ongoing development and career opportunities**:We are committed to professional growth and offer ongoing development opportunities. Management will provide guidance, support, and mentorship. **Regular social events**:We understand the importance of fostering a positive and connected team culture. **Salary**: From $55,000.00 per year **Benefits**: - Employee mentoring program - Free food - Professional development assistance Schedule: - 8 hour shift Supplemental pay types: - Commission **Experience**: - Management: 1 year (required) - Phone Sales: 2 years (required) - Business to Business Phone Sales: 1 year (required) Work Authorisation: - Australia (preferred) Ability to Commute: - Melbourne, VIC 3000 (required) Ability to Relocate: - Melbourne, VIC 3000: Relocate before starting work (required) Work Location: In person

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