Service Manager

6 days ago

Clayton, Australia Monash Health Full time

Job Requisition ID: 5611
- Legal Entity: Monash Health
- Location: Clayton, VIC, AU, 3168
- Employment Type: Full Time
- Posting Date: 22 Sept 2025

**Monash Health is a great place to work**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

We are thrilled to announce a permanent full-time opportunity for a suitably qualified Registered Nurse to join the Secure Extended Care Unit (SECU) team in the role of Service Manager.

This is a unique and rewarding opportunity for a highly motivated and experienced mental health clinician to step into a leadership position, providing both clinical and operational oversight in partnership with the Nurse Unit Manager.

**Key Responsibilities**
- Lead and support SECU staff in delivering high-quality, collaborative, and respectful care.
- Manage bed flow, referrals, and stakeholder engagement across internal and external networks.
- Oversee human, financial, administrative, and facility resources within SECU.
- Coordinate planning, service provision, and evaluation of SECU operations.
- Ensure complaints and incidents are investigated and managed in accordance with Monash Health policies and procedures.

**Why Apply?**
- Join a dynamic and specialised mental health setting with a strong focus on recovery-oriented care.
- Play a key role in shaping service delivery and driving continuous improvement.
- Develop your leadership capabilities in a supportive and forward-thinking environment.
- Enjoy the stability and growth opportunities that come with a permanent leadership role.

For a confidential discussion and to explore the opportunity further,** please call Matthew Parker on 0400 144 884**

**Position Description can be**found here**

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

**Applications close: 23 October 2025

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