Service Manager

**Work options**: Hybrid
- Join one of Australia’s most trusted brands
- Industry leading learning & career development
- Autonomous role with support from a collaborative team and leaders.

**About the role**

DuluxGroup is on an exciting journey having made several acquisitions in the ANZ and European region in recent years. As DuluxGroup grows, the IT function is fundamental to ensuring its continued success, via the adoption of new technology, particularly in the current environment of rapid technological development (e.g. cloud, digital, mobile and social) and additionally, ensuring that the businesses are well facilitated and equipped to meet challenging business environments. This is a fantastic opportunity for you to join a growing team

The DuluxGroup IT function is committed to bringing competitive advantage to the company by delivering fit for purpose technology solutions and through introducing innovative IT solutions as a key strategic partner.

As Service Manager - Networks, you will be responsible for day-to-day operation of the network service line. This includes leading teams managing switching, routing, firewalls, Wi-Fi and cloud networking. You will act as an escalation point for incidents and service request within the Network service line.

The role is based out of Clayton and is a brilliant platform that will nurture your career.

**Responsibilities**
- Leadership of the Network Data and Network Security teams and third party vendors
- Managing network and telecommunication supplier agreements with financial responsibility for cost
- Developing and executing the network and telecommunication roadmap to enhance services and security in collaboration with key stakeholders
- Recommend continuous improvement across the Connectivity and Platforms portfolio
- Attend and provide input to the regular Change Advisory Board (CAB) Meetings
- Implement preventive maintenance regimes across all equipment (hardware/software)

**Benefits**
- Support for your health and wellbeing via our ‘Wellbeing at Dulux’ program
- Supporting the Community’ action day for you to give back to your community
- Access to learning and development opportunities to accelerate your growth
- Generous parental leave offering for primary and secondary carers
- True recognition through our various employee award schemes
- Access to the DuluxGroup product ranges at a generous discounted rate

**Skills & Experience**
- 2+ years’ experience in a team leadership role.
- Excellent communication and stakeholder engagement skills
- Ability to work in the large and complex environment
- Results and outcome focused. Hands on pragmatic approach.

**Why DuluxGroup?**

As a member of our team, you'll unleash your potential, grow, achieve and thrive with us.

We offer a fast-paced work environment that values collaboration, rewards high-performance, and inspires innovation.

But it's not just about the work - it's also about the people.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

**Realising your full potential starts here**

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.
- Applicants must have sufficient working rights for this role_.

**How to apply**

Click APPLY

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