Shop Supervisor

**Shop Supervisor***
- Salary:

- SUPVR, $64,530.43 per annum pro rata, Cultural Centre General Agreement
- Location:

- WA Museum Boola Bardip, Perth
- Unit/Division:

- Engagement
- Work Type:

- Permanent - Part Time
- Position No:

- 15208
- Closing Date:

- 2024-11-28 4:00 PM
- **We currently have 1x Permanent Part-time Vacancy (0.7FTE or 52.5 hrs/fortnight) available for immediate filling.**

**About us**

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

**About the role**

The Shop Supervisor is responsible for daily retail operations, including cash reconciliation, rostering, invoicing, and overall planning of the daily workload.

The role will oversee the retail Shop, supervise the sales team, and focus on sales growth, improving customer service, maintaining shop presentation, developing teamwork, and improving shop profitability.

**About you**

We are looking for a dynamic, self-motivated individual who loves working in a positive team environment, enjoys a challenge, and wants to make a difference.

The successful applicant will have experience in many facets of retail operations, and will be expected to:

- Supervise a small team of shop assistants, including team members’ performance of duties as appropriate.
- Assist in the performance management of the sales assistants, allocate duties, and plan the daily workload via worksheets and in person.
- Be responsible for the daily Shop operations, including cash reconciliation, rostering, ordering, invoicing, and liaising with suppliers as required.
- Ensure that the staff and own education of merchandise and product knowledge is current; and supervise stocktake.

**How to apply**

We require you to submit:

- A current **comprehensive CV** including the contact details of two referees
- A statement of **no more than 2x A4 pages** addressing the following ‘essential work-related requirements' (numbers **1,2, & 7 **see JDF) - please provide relevant examples to support your claims:

- Demonstrated excellence in customer service skills.
- Demonstrated ability to lead and motivate a team.
- Demonstrated ability to actively promote sales both individually and as a** **team.

**The remaining work-related requirements will be assessed at a later stage **in the recruitment process.

**Further Information**

If you would like further information on this opportunity please contact, **Steve Williams, Visitor Services Manager, on 0466 665 023.**

**Eligibility to Apply**

A current (within six (6) months) **National Police Clearance Certificate** will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.

We also require the following:

- Eligibility to Work in Australia.

**Equity and Diversity**

The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally
- diverse backgrounds, and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives.
- **TTY/Voice calls** - 133 677
- **Speak & Listen** - 1300 555 727
- **SMS Relay** - 0423 677 767

**Subsequent Vacancies**

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent, similar vacancies at the WA Museum and the Department of Local Government, Sport, and Cultural Industries (DLGSC) for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the _Commissioner's Instructions No. 2: Filling a Public Sector Vacancy_.

**filler