Shop Supervisor

**Shop Supervisor***
- Salary:

- Shop Supervisor, $61,457.47 p.a. (pro rata) Cultural Institutions SDA General Agreement 2022
- Location:

- Perth
- Unit/Division:

- Engagement
- Work Type:

- Permanent - Part Time
- Position No:

- 15208
- Closing Date:

- 2024-09-04 4:00 PM
- **We currently have one Permanent, Part Time (0.7 FTE) vacancy for immediate filling.**

**About us**

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

**About the role**

The Shop Supervisor is responsible for daily retail operations including cash reconciliation, rostering, invoicing and overall planning the daily workload.

This position oversees the retail shop, supervises the sales team and focuses on sales growth, improving customer service, maintaining shop presentation, developing teamwork and improving shop profitability.

**About you**

We are looking for a dynamic, self-motivated individual who enjoys a challenge and wants to make a difference.

The successful applicant will be expected to:

- Supervise a small team of Shop Assistants. This includes the performance of Shop Assistant duties as appropriate.
- Assist in the performance management of sales assistant.
- Allocates duties and plans the daily workload via worksheets and in person.
- Responsible for daily operations including cash reconciliation, rostering, ordering, invoicing and liaise with suppliers as required.
- Ensures staff and own education of merchandise and product knowledge is current.
- Supervise stocktake.
- Please refer to the Job Description Form for further duties of this position.

**How to apply**

We require you to submit:

- A current **comprehensive CV** including the contact details of **two referees**.
- A statement of no more than **two A4 pages** addressing the **below** essential work-related requirements (WRR). Please provide relevant examples to support your claims.

**WRR 2)** Demonstrated excellence in customer service skills.

**WRR 3)** Demonstrated ability to lead and motivate a team.

**WRR 7)** Demonstrated ability to actively promote sales both individually and as a team.

The remaining work-related requirements will be assessed at a later stage in the recruitment process.

**Further Information**

If you would like further information on this opportunity please contact, **Steve Williams, Visitor Services Manager on 0466 665 023.**

**Eligibility to Apply**

A current (within 6 months) **National Police Clearance Certificate** will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.

**Equity and Diversity**

The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives.

**Accessibility**: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact the National Relay Service:

- TTY/voice calls - 133 677
- Speak & Listen - 1300 555 727
- SMS relay - 0423 677 767

**Subsequent Vacancies**

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum and the Department of Local Government, Sport and Cultural Industries (DLGSC) for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy.

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