Store Manager

4 days ago

Thomastown, Australia Lucky Strike Gold Full time

We’re looking for an experienced and motivated **Store Manager** to take the lead at our **Melbourne (Thomastown)** brand new store — while working closely with our **Geelong flagship location** to maintain consistency across both stores.

This is a hands-on leadership role suited to someone who thrives on responsibility, enjoys mentoring others, and takes pride in running a professional, customer-focused retail environment. You’ll play a key part in the continued growth of Lucky Strike Gold as we expand across Victoria.

**Key Responsibilities**:

- Manage the day-to-day operations of the Melbourne store, including staff supervision, sales performance, and customer experience.
- Collaborate with and occasionally work from our **Geelong flagship store** to maintain alignment in operations, team development, and overall business objectives.
- Lead by example to drive sales through proactive customer engagement and expert product recommendations.
- Take responsibility for meeting store targets, managing KPIs, and reporting results to senior management.
- Train, and develop team members to maintain high levels of product knowledge and service.
- Oversee stock control processes, including inward goods, transfers between stores, and regular stock counts.
- Maintain a well-presented, professional store environment that reflects the Lucky Strike Gold brand.
- Handle or redirect enquiries relating to our **Gold & Relics tours**, ensuring customers receive accurate information and a seamless experience across both businesses.
- Communicate updates on products, promotions, and operational improvements across both stores.
- Support wider business goals and collaborate with the Geelong team on company-wide initiatives.

**Requirements**:

- Proven experience in retail management
- Strong sales background with a history of achieving or exceeding targets.
- Confident communicator with excellent leadership and interpersonal skills.
- Strong computer literacy, including POS systems and Microsoft Office (Word, Excel, Outlook).
- High attention to detail and strong organisational skills.
- Ability to work both independently and collaboratively.
- A genuine interest in gold prospecting, detecting, or outdoor adventure (highly regarded).

**What We Offer**:

- A leadership role within a growing two-store operation.
- Performance-based incentives to reward results.
- Opportunities for career growth.
- Staff discounts across a wide range of prospecting and detecting products.
- Ongoing training and support in an exciting, niche industry.
- A passionate, team-focused environment that values initiative and integrity.

Pay: $70,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount

Application Question(s):

- Do you have experience supervising or leading a retail team?
- How many years sales experience do you have?
- What interests you about working at Lucky Strike Gold?
- What outdoor activities do you enjoy?

Work Location: In person

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