Manager, Business Controls

We’re searching for a Business Control and Monitoring, Manager who is dynamic, driven, demonstrates leadership and upholds Westpac values. You will be confident in providing advice to Technology and Operations Leaders, specifically our Data Platforms teams to help them evaluate potential risks and exposures for Group Tech and determining how to effectively minimize those risks and develop the procedures that can be implemented.

You will be part of Customer Services and Technology Division within the Business Control and Monitoring (BCM) team. BCM are a central team responsible for enabling business success in keeping the Bank safe. We drive a risk mindset in Customer Services & Technology Division so everyone has the capability to make informed decisions. We are responsible for evaluating, directing and monitoring 1st line risk activities to ensure risk across Customer Services & Technology is kept within the risk appetite established for the Westpac Group. You will be enabling this by providing risk leadership to Westpac’s Customer Services & Technology division.

**How will I help?**

**As a Business Control and Monitoring Manager **_, _**a typical day might include the following**:

- You will be developing risk management strategies, evaluate potential risks and exposures in Chief Operating Office, and determine how to effectively minimize those risks and develop procedures that can be implemented.
- Working closely with business and/or project owners to influence a strong risk culture e.g. conducting risk workshops, providing guidance on risk assessments and strategies, overseeing risk remediation activities against appropriate timelines.
- Drafting management reports for formal governance forums, making sure risks are articulated clearly and the right information gets to the right people for the right decisions to be made.
- Working closely with project and operational teams to ensure projects with technology solutions are appropriately designed to minimize delivered risk.
- Contribute to strategic initiatives to further improve our risk service offering and mature risk and compliance management for the Group.
- Proactively share knowledge and experience with others in your team.
- Continuous learning to deepen your understanding of the business, risk management practices and industry developments.

**What’s in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**
- 5+ years experience in a large and complex organisation, primarily in the financial services industry
- Knowledge and experience in risk and regulatory landscape, operational IT, business knowledge and operational risk and compliance frameworks
- Ability to build successful relationships across senior executives and peers
- Excellent problem solving and evaluative judgement skills
- Strong skills in planning, project management and attention to detail
- Ability to work under pressure with shifting priorities in a dynamic work environment

**You might also have (but not essential)**:

- A tertiary qualification, preferably in a business, finance, accounting, or commerce related discipline
- **ITIL and COBIT accreditations desirable**

**What’s it like to work there?**

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?