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Customer Care Advisor
2 weeks ago
Opportunity for Permanent Residents or Citizens| No WHV considered due to the duration of the role.
- Immediate start - temporary ongoing role with a view to permanent
- Very close to public transport - both trains and buses
- Supportive team in beautiful modern offices
**The Company**
As the fastest growing automotive brand in Australia, our client is a global leader in design, safety and quality in the automotive industry. Their trusted brand has assembled innovative yet affordable products and continues to contribute to the Australian market. Located in Macquarie Park, they offer beautiful, modern offices.
**What's In It For You**
- Beautiful offices with a cafe and gym onsite
- Working from home flexibility 1 day per week
- Working for an international and well-recognized brand
- Varied role with no two days the same
- Hours: Monday - Friday Rotating shifts - 8:30AM - 5:00PM or 9:30AM - 6:00PM
- Macquarie Park location. Next door to the train station with buses out front
- A supportive and close-knit team
**The Role**
As an Inbound Customer Service Representative, your duties will include but not be limited to:
- Taking inbound calls regarding general inquiries
- Managing complaints appropriately
- Updating databases
- Providing excellent customer service
- Case management for more complex inquiries
- Handling inquiries relating to warranty, servicing, repairs etc
**You**
As a successful Inbound Customer Service Representative, you will offer:
- **Previous Customer Service experience ideally in a call center environment**:
- **Full Australian Working rights**:
- An interest in the automotive industry is great but not necessary
- Excellent customer service skills
- Strong communication skills
**Apply
