Associate Experience Product Manager

3 days ago

West Perth, Australia Royal Automobile Club of WA Full time

As an Associate Experience Product Manager, you will be contributing to the strategic direction and optimisation of digital member-facing experiences. The role will gather insights, manage documentation, support cross-functional collaboration, and contribute to continuous experience improvement.

This role is being offered as a 24-month max term contract.

What you’ll be doing- Conducting research and analysis on market trends, competitor activity, emerging product capabilities, and user behaviour to uncover insights and opportunities.- Preparing and maintaining product briefs, roadmaps, documentation, and planning materials using tools like JIRA, Confluence, and shared drives.- Tracking delivery progress by monitoring milestones, managing dependencies, and supporting coordination across product initiatives.- Expanding experience measurement by coordinating survey rollouts, managing feedback channels, and maintaining dashboards and reports.- Collaborating with data teams to interpret product data in context, translating findings into actionable insights that support prioritisation and value tracking.- Engaging stakeholders by preparing clear communications, leading cross-functional updates, and drafting performance summaries for internal audiences.- Synthesising research insights into actionable recommendations that inform decision-making across the product lifecycle.

What you’ll bring- Diverse experience with a proven ability to identify customer experience opportunities and deliver impactful outcomes.- A passion for digital products, customer experience, and product management, supported by real-world contributions.-
- Strong customer focus with commercial acumen by aligning product decisions to customer needs, business value, and strategic goals.- Ability to solve problems systematically by breaking down ambiguity, finding practical solutions, and working iteratively to improve outcomes.- You can communnicate with clarity by translating complex ideas into clear, relevant messages for diverse audiences and stakeholders.- Ability to collaborate effectively across teams with a proactive, organised, and accountable approach to shared goals and execution.

What can we offer you?- A workplace culture where our people feel valued, respected and empowered.- Work in flexible ways that meet work/life commitments and support wellbeing.- Be part of a purpose led organisation that gives back to the WA community.- An environment that values ongoing career development.- Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance.- Opportunities for community engagement and corporate volunteering.

About RAC

BetterJourneysRAC #LI-JC1

  • Experience Product Manager

    3 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    As an Experience Product Manager (Partner & Design System), you will drive RAC’s partnering capability in the Digital Experience space. In this dual role, you will supercharge progress on our ‘plug and play’ design system, a key enabler of delivering efficient and consistent digital experiences via partners. Ongoing, you will be responsible for...

  • Associate Product Specialist

    2 weeks ago

    Perth, Western Australia Device Technologies Full time $60,000 - $90,000 per year

    About us…Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services,supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world.Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support...

  • Associate Governance Officer

    15 hours ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” RAC Is seeking an Associate Governance Officer to support the Group Governance team in delivering high-quality...

  • Partner Associate

    2 days ago

    West Perth, Australia McMillan Shakespeare Full time

    Oly is McMillan Shakespeare’s newest and most exciting business, having only just launched in March 2024. Being backed by one of Australia’s largest and most trusted novated leasing providers Oly is allowing people to benefit from bigger Aussie-backed buying power to make their dream car a reality while saving themselves from head-scratchingly...

  • Workspace Experience Associate

    2 days ago

    Perth WA, Australia HUB AUSTRALIA Full time $45,000 - $60,000 per year

    Company DescriptionAbout Hub Australia: Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 150 staff and over 7000...

  • Customer Experience Associate

    2 weeks ago

    Perth, Western Australia Cushman & Wakefield Full time $45,000 - $65,000 per year

    Job TitleCustomer Experience AssociateJob Description SummaryThis role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience. Key responsibilities include welcoming visitors, managing reception and access, coordinating meeting rooms and events, handling mail and deliveries, and supporting...

  • Gis Products Manager

    1 week ago

    Perth, Australia HAYS Full time

    Seeking an experienced GIS Products Manager to start as soon as able for a State Government department **Your new company** A Government department in Perth CBD, is seeking an experienced GIS Products Manager to start as soon as possible on an initial temporary basis. You will be based in the Perth CBD office, with occasional visits required to other Perth...

  • Sales Associate

    1 week ago

    West Perth, Australia Cedar Woods Properties Full time

    We have an exciting opportunity for a motivated Sales Associate to join our Perth team. Reporting to the Sales Operations Manager, this position supports the team of Estate Sales Managers and help achieve sales and settlements and deliver best practice customer service. The Role This position allows for exposure to a variety of projects and the opportunity...

  • Customer Experience Associate

    2 weeks ago

    Perth WA, Australia Cushman & Wakefield Full time $45,000 - $65,000 per year

    Job TitleCustomer Experience AssociateJob Description SummaryThis role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience. Key responsibilities include welcoming visitors, managing reception and access, coordinating meeting rooms and events, handling mail and deliveries, and supporting...

  • Workspace Experience Associate

    2 weeks ago

    St Georges Terrace, Perth WA , Australia Hub Australia Full time $50,000 - $70,000 per year

    Company Description About Hub Australia:Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 150 staff and over 7000...