Workshop Manager

1 week ago

Osborne Park, Australia ABB Full time

**Workshop Manager**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:
**This position reports to**:
West Coast Drives Region Manager

**Your role and responsibilities**:
In this role, you will have the opportunity to ensure efficient and cost-effective repair results that meet order demand, specifications, quality, and planning targets. Each day, you will coordinate and manage plant equipment, personnel, and repair processes (quantity, quality, budgeted costs, and proper productivity level). You will also showcase your expertise by driving continuous improvement culture and implementation of improvements to achieve service excellence. The work model for the role is: Onsite You will be mainly accountable for: - Handling day-to-day operations and management of the repair center and service inventory control. - Overseeing third-party logistics companies for shipping, receiving, and warehousing. - Creating, implementing, and reviewing workshop operations strategy based on the overall service business strategy. - Ensuring customer retention by delivering superior customer service experience in workshop activities.

**Qualifications for the role**:

- Current Electrical License.
- Experience with ABB drives products.
- Proficiency in SAP, with skills in inventory management, logistics, and workshop coordination.
- Strong understanding of OHS and Quality Management principles.
- Experience in providing technical support.
- Process Improvement and Project Management experience.
- Demonstrated ability to manage day-to-day operations effectively.
- Proven track record in delivering excellent customer service and meeting client needs.

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