Administration Officer

Location: Melbourne | Southern Metropolitan

Job type: Full time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 61588

**Kingston Aged Care Assessment Service (ACAS) & Regional Assessment Service Administration Officer**

Are you looking for a rewarding role which focuses on assisting older persons to remain independent and engaged in our community?

The RAS is responsible for providing Home Support Assessments to assess people for eligibility for entry level supports that will enable older people to continue living independently in their home.

**Brief Description**:

- Key responsibilities of reception and phone management, data recording and client information management, including My Aged Care portal.
- Play a key role in the supporting the efficient management of our Kingston ACAS & RAS.
- Work within an administration team, ACAS Clinicians, Home Support Assessors and ACAS/RAS leadership team.

We acknowledge the importance of the diverse experiences, talents and cultures that our staff bring to work each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a diverse and inclusive workforce is central to our ability to unlock potential and enhance our success, creating high-performance.
- Aboriginal and Torres Strait Islander peoples
- Culturally, Linguistically and Refugee diverse backgrounds

**About Monash Health**

**About Kingston Aged Care Assessment Service & Regional Assessment Service**:
The RAS is responsible for providing Home Support Assessments to assess people for eligibility for entry level supports that will enable older people to continue living independently in their home. RAS is part of the broader department with ACAS & TCP.

**About The Role**

The ACAS/RAS Administration Officer position is designed to provide the program with efficient and effective administrative support. This helps to ensure the operational requirements of the program remains in line with the Commonwealth, the Victorian Department of Health and Monash Health guidelines. This Administration Officer position is a varied and demanding role with often competing for demands and is usually the first point of contact for all of our internal and external stakeholders, including the consumers of the service.

This is a full time, fixed term role, working within the Kingston ACAS/RAS administration team.

**About You**

You have a friendly, courteous and professional disposition and 'can do' attitude. You enjoy working within a team but also can work autonomously when required. You have developed strong time management skills and have a good eye for detail. You are passionate about supporting the care of the older person. You are up to the challenge of a multi-line telephone system and learning the My Aged Care Portal.
- Strong customer service ethic
- Excellent interpersonal and organisational skills with an ability to liaise professionally with people at all levels
- Excellent communication skills both written and verbal

**What You Need**

**Essential**:

- Proficient in Microsoft Office
- Australian working rights
- Current Working with Children’s Check
- Current Police Check

**_
Desirable:_**
- Certificate in Administration and/or equivalent qualifications
- Previous Administration experience
- Knowledge of My Aged Care

**What We Offer**:

- Acknowledging the vital role that Administration staff play in providing health care to our community
- Interesting and varied work
- Grow your career as an Administration officer in Victoria's Largest Public Health Care Service
- Support and training from senior staff

**How To Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.