Customer Service Officer

6 days ago

Canning Vale, Australia Elgas LIMITED Full time

Elgas LIMITED

**Customer Service Officer**

Canningvale (WA), Australia | req9248

**What you will enjoy doing**
- You will manage all administrative aspects of customer transactions, including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions
- You will be the main point of contact with suppliers, including but not limited to, processing creditor invoices, scheduling changes, stock level records and appliance stocktakes
- Assist other functions within your branch, including but not limited to, monitoring and reporting to your manager on market activity, sales leads, feedback on marketing activities.
- Other functions at the direction of the Customer Service Manager (or Branch Manager or Regional Manager) in line with skill competence and training

**What makes you great**
- Demonstrated relevant clerical and administrative experience
- You have previous customer service experience
- Highly developed verbal, telephone and written communication skills and the ability to liaise and consult with both internal, external clients and staff with a strong customer service focus
- You have the ability to prioritise, and effectively achieve deadlines
- Knowledge of local area geography would be an advantage in a regional branch
- Sound and relevant computer and keyboard skills (including proficiency in data base entry)
- Ability to multi-task, share team responsibilities to maintain maximum monitoring level of prompt, efficient and courteous customer service.

**Why you will love working with us**

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure - while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

BOC South Pacific acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

**What we offer you**

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

**Have we inspired you? Lets talk about it**

**Your contact**

BOC Limited (Australia)
Linde plc HR Team

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